Updating Nvidia Drivers in Windows 7 can't find hardware error?

Discussion in 'Windows, Linux & Others on the Mac' started by Yachtz, May 20, 2011.

  1. Yachtz macrumors newbie

    May 20, 2011
    I have been trying to update my drivers for my GeForce 9600m GT card and have been unsuccessful. I have a model number A1297 MacBookPro running the latest version of OS X and bootcamp. I am running Windows 7 64 bit on the PC side. I have looked for help thru Nvidia and Apple and have come up empty every time. Nvidia has tried to give me different drivers and different INF files and suggested I install in safe mode. But no matter their solution I always get the same error. The error occurs when I begin installation and it tells me that it can't detect the hardware and the installer just quits there. Has anybody else had this problem and know of a solution?
  2. Quad5Ny macrumors 6502a


    Sep 13, 2009
    New York, USA
    These don't work? - Nvidia Verde Release 270.61 WHQL Drivers (Vista/Win7 x64) for Notebooks
    You've installed all the latest updates from Windows Update before installing the video drivers right? And are installing the Display Drivers from a Administrator account?

    We're going to need more info, or at least a more detailed Error Message.

    Lets start with getting the Name, Status and ID's for your card:
    • Start Orb > In the Search Box type "Device Manager" > Press Enter > Expand "Display adapters"
    • Now double click each Display Adapter and post the "Device Description", "Hardware Ids" and "Compatible Ids" (These are under the "Details" tab)
    • Also paste the "Device Status" from the "General" tab
    • If there are any devices under the Unknown Group (or Devices with yellow exclamation marks), the info for those might be helpful as well
  3. Yachtz thread starter macrumors newbie

    May 20, 2011
    Installing the driver you linked resulted in the same problem. Here is the information you asked for and some I thought might also be useful.

    Device Status: Working Properly
    Device Description: NVIDIA GeForce 9600M GT

    Hardware Id's:

    Compatible Id's:

    Here is the current driver information I pulled from the Nvidia control panel.
    NVIDIA System Information report created on: 05/18/2011 11:48:28
    System name: YACHTZSPC

    Processor: Intel(R) Core(TM)2 Duo CPU T9550 @ 2.66GHz (2654 MHz)
    Operating System: Windows 7 Professional, 64-bit
    DirectX version: 11.0
    GPU processor: GeForce 9600M GT
    Driver version: 188.61
    CUDA Cores: 32
    Core clock: 393 MHz
    Shader clock: 786 MHz
    Memory clock: 700 MHz (1400 MHz data rate)
    Memory interface: 128-bit
    Total available graphics memory: 2291 MB
    Dedicated video memory: 512 MB
    System video memory: 0 MB
    Shared system memory: 1779 MB
    Video BIOS version:
    IRQ: 16
    Bus: PCI Express x16


    nvCplUIR.dll 2.5.690.05 NVIDIA Control Panel
    nvCpl.cpl 2.5.690.05 NVIDIA Control Panel Applet
    nvCplUI.exe 2.5.690.05 NVIDIA Control Panel
    nvViTvSR.dll NVIDIA Video and TV Server
    nvViTvS.dll NVIDIA Video and TV Server
    nvDispSR.dll NVIDIA Display Server
    NVMCTRAY.DLL NVIDIA Media Center Library
    nvDispS.dll NVIDIA Display Server
    NVCPL.DLL NVIDIA Compatible Windows7 Display driver, Version 188.61
    PhysX 09.10.0129 NVIDIA PhysX
    nvGameSR.dll NVIDIA 3D Settings Server
    nvGameS.dll NVIDIA 3D Settings Server

    Thanks for your help!
  4. Quad5Ny, May 21, 2011
    Last edited: May 21, 2011

    Quad5Ny macrumors 6502a


    Sep 13, 2009
    New York, USA
    Are you sure its not "DEV_0647&SUBSYS_00BC106B" I can't find the one you posted in the driver INF.

    If it is different, that's why you can't install the latest drivers. But its easy to fix, all you have to do is load the INF in a text editor and change the ID to match your hardware. After that the installer should go through properly.

    I've edited the INF and uploaded it, follow these steps:
    1. Either find where 270.61-notebook-win7-winvista-64bit-international-whql extracted all the files (Probably on the root of your C drive in a NVIDIA folder) or manually extract it with 7-zip (Right click file > 7-Zip > Extract To)
    2. Go to the Display.Driver folder
    3. Place the 2 files in the Zip* I linked to at the end of this post inside here (overwriting the old files)
    4. Go back one folder and run 'setup'
    5. Ignore any warning's that these drivers have been modified or are not signed, ect.
    I would normally recommend you uninstall your old drivers and Nvidia software first but we don't know if these drivers work yet (so its up to you to make that decision).

  5. Yachtz thread starter macrumors newbie

    May 20, 2011
    I just copy and pasted what was there so I don't think the missing letter was my fault. I tried your solution and encountered the same problem. Thanks for your help though. It is greatly appreciated. I will probably send an email to Nvidia tomorrow detailing what I have done and hopefully a solution can eventually be found.
  6. Quad5Ny macrumors 6502a


    Sep 13, 2009
    New York, USA
    It looks like someone else was having trouble with wrong hardware ID's too. - http://forums.macrumors.com/showthread.php?t=832829

    So Just for the hell of it uninstall all the old Nvidia drivers and software (make sure to reboot after), then try it again.

    I mean you have the original boot camp setup files. So the worst that can happen is you have to reinstall those.

    Anyway, good luck. Post back if you get the drivers to install.
  7. Yachtz thread starter macrumors newbie

    May 20, 2011
    ok I will try that but I am going to back up both of my systems just to be safe. That will take a while so I will get back to you.
  8. Yachtz thread starter macrumors newbie

    May 20, 2011
    Well I read thru that thread and checked out what they suggested and all my files were correct no changes needed. I uninstalled all the drivers and my display reset and I restarted. But I am still unable to install updated drivers and am getting the same error.

Share This Page