iPhone Updating people not finishing

Khorn

macrumors member
Original poster
Nov 8, 2013
54
5
Germany
Anyone else with the problem that updating people in the photos app is not finishing?
I'm not talking about the popup when trying to open the people album while photos are still being scanned.
I mean the message at the bottom of the people album.

On older iOS versions this was finished overnight on charger.
Already tried restarting the device.
 

chris4565

macrumors 6502
Sep 22, 2018
368
92
When you go to the photos tab and then choose e. g. day view and scroll to the bottom, is there the indication that the photos curation is still at work? If so, that can take quite some time. For me (2,000 photos, 500 videos) it took 2 nights + some time during the days.
 

Khorn

macrumors member
Original poster
Nov 8, 2013
54
5
Germany
Curating is already finished. Took a few hours after restore.
The only thing missing is the updating people and because there is no progress indicator I can't really tell if its stuck, still going or finished and the message is just a bug.

Already tried disabling and re enabling iCloud library. This forced uploading all pictures again, scanned faces again and is now stuck again at updating people.
 

chris4565

macrumors 6502
Sep 22, 2018
368
92
Then I also don’t really know a solution, sorry. Perhaps it still takes some more time or it will get fixed in 13.1.
 

niji

Contributor
Feb 9, 2003
1,647
1,360
tokyo
Anyone else with the problem that updating people in the photos app is not finishing?
I'm not talking about the popup when trying to open the people album while photos are still being scanned.
I mean the message at the bottom of the people album.

On older iOS versions this was finished overnight on charger.
Already tried restarting the device.
for me, iOS Photos "Curating" process went like this:
for first 12 hours only about 10% progress .
then over the course of next hour or two, it finished all of it.
i think it is dependent on how heavily burdened the apple servers are in your apple iCloud account's country.
i also think that a complete restart of yr device is the best way to tell apple's servers that there are processes on yr device/iCloud account that haven't finished and to prompt downloads/syncs.
 

WannaGoMac

macrumors 68020
Feb 11, 2007
2,338
2,963
I do not used iCloud library and it’s been weeks that people hasn’t finished updating. Any ideas?
 

4k78

macrumors member
Sep 14, 2016
93
20
I do not used iCloud library and it’s been weeks that people hasn’t finished updating. Any ideas?
I’m having the same problem. Only about 1500 photos on my XS Max. I don’t use iCloud photos. Driving me nuts.
 

Vlad Soare

macrumors regular
Mar 23, 2019
180
72
Bucharest, Romania
In two and a half weeks mine has scanned about five thousand photos out of twenty thousand. What I don't understand is why it had to start with the scanning all over again, when all the photos had already been scanned in iOS 12. Can't iOS 13 use the same information?

I guess having a 72 GB library on a 64 GB phone with optimized storage doesn't help, as it has to constantly move pictures in and out of the cloud in order to scan them all (because I imagine it needs to scan the full photo for faces, not just a thumbnail). Also, I don't leave the phone on the charger over night; maybe that would help speed things up.
 
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WannaGoMac

macrumors 68020
Feb 11, 2007
2,338
2,963
I’m having the same problem. Only about 1500 photos on my XS Max. I don’t use iCloud photos. Driving me nuts.
i only have about 5000 photos and still doesn’t work
In two and a half weeks mine has scanned about five thousand photos out of twenty thousand. What I don't understand is why it had to start with the scanning all over again, when all the photos had already been scanned in iOS 12. Can't iOS 13 use the same information?

I guess having a 72 GB library on a 64 GB phone with optimized storage doesn't help, as it has to constantly move pictures in and out of the cloud in order to scan them all (because I imagine it needs to scan the full photo for faces, not just a thumbnail). Also, I don't leave the phone on the charger over night; maybe that would help speed things up.
It doesn’t. I’ve left it plugged in almost nightly and it’s still hung for weeks now. This is a bug and the process is hung. Annoying as it has a few people to finish scanning.
 

Mercenary

macrumors 65816
Sep 17, 2012
1,152
557
Mine was taking days so I turned off photos. Waited for an hour for it to clear out then rebooted and turned iCloud photos back on. Finished within 2 days then.
 

ssimonvii

macrumors regular
Jul 29, 2012
166
35
Mine is making great progress at .25 photos per day.

iOS 13 is the most horrific update to photos I have ever seen. Nothing but problems.
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