Upgrade from 10.6.8 to 10.9.1

Discussion in 'Mac Basics and Help' started by Larryg21, Dec 22, 2013.

  1. Larryg21 macrumors newbie

    Joined:
    Dec 22, 2013
    #1
    I am trying to upgrade from 10.6.8 to 10.9.1. I have a macbook pro 8 1. I downloaded 10.9.1 Maverick from the Apple Store.
    When I try to open the upgrade to install on my macbook,, the message says that the system doesn't support the software. Suggestions?
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    Does your machine meet the requirements listed here?

    [​IMG]
     
  3. Larryg21 thread starter macrumors newbie

    Joined:
    Dec 22, 2013
    #3
    Yes. I have a Macbook Pro 8.1 (approx 2011), 4GB memory, Intel Core i5

    ----------

    Also, my current software is 10.6.8
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    Hmm... that's odd. Did you just DL the update from the App Store and launch it from the Applications folder to install, or did you try to make some kind of USB installer or something?
     
  5. Larryg21 thread starter macrumors newbie

    Joined:
    Dec 22, 2013
    #5
    I downloaded from Apple store. Maybe I need to contact Apple. I think I have a service contract.
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    Yeah... you have something wrong there. It should install straight away on your machine. Do you maybe have an anti virus or something running that would stop the install?
     
  7. Larryg21 thread starter macrumors newbie

    Joined:
    Dec 22, 2013
    #7
    No antivirus. Thanks anyway. I'll post if I find out the problem.
     

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