Upgrade swap- Make sure your ATT rep isn't an idiot

Discussion in 'iPhone' started by trippingchris, Jun 23, 2010.

  1. trippingchris macrumors newbie

    Joined:
    Dec 31, 2008
    #1
    I am doing an upgrade swap and she didn't even know the phones had different SIM cards (neither did I lol). She told me what I had to do was swap the SIM cards, nope. Now I have to go to a store and deal with 48293482309 people trying to get new phones. Great.
     
  2. Krafty macrumors 601

    Krafty

    Joined:
    Dec 31, 2007
    Location:
    La La Land
    #2
    My manager and Rep both knew what they were talking about when I asked, do hopefully it goes smooth.

    The rep gave me 3 cards so I didnt lose her number.
     
  3. iTzChasE macrumors 6502

    iTzChasE

    Joined:
    Dec 31, 2008
    #3
    I hope my Upgrade swap goes smooth. I'm just going to do what it says on ATT's website.

     
  4. mbsaeger macrumors 6502

    mbsaeger

    Joined:
    Jun 18, 2009
    #4
    HAH! I've talked to 10 reps about that, a regional manager, and vice president for the past 2 hours. That information is completely false. I am left with an unactivated iPhone 4, and 2 dead 3GS's....
     
  5. iChick23 macrumors newbie

    Joined:
    Jun 20, 2010
    Location:
    New York
    #5
    Same with me. They said somethings wrong with my sim card. Yeah, sure. They told me I have to go to an At&t store tomorrow to get a new one. I'm hating at&t SO BAD right now. I'm left phoneless too >_<
     
  6. iTzChasE macrumors 6502

    iTzChasE

    Joined:
    Dec 31, 2008
    #6
    Oh great, that's ****ing awesome. Leave it to ATT.
     
  7. trippingchris thread starter macrumors newbie

    Joined:
    Dec 31, 2008
    #7
    Oh my ****ing God so I go to the ATT store to get it fixed and they don't even have the new iPhone 4 SIM cards in. Won't get them in until tomorrow.
     
  8. iTzChasE macrumors 6502

    iTzChasE

    Joined:
    Dec 31, 2008
    #8
    You're kidding right?
     
  9. Nrwrit3r macrumors 6502a

    Joined:
    May 25, 2010
    #9
    You can call at&t and they'll do it over the phone by sending out a signal thingy to activate your micro sim.
     
  10. mbsaeger macrumors 6502

    mbsaeger

    Joined:
    Jun 18, 2009
    #10
    ********! I was on the phone for 3 hours now, NOTHING!!!!!!
     
  11. Inconvenient macrumors newbie

    Joined:
    Jun 15, 2010
    #11
    Wait, you can still upgrade through iTunes right?
     
  12. mbsaeger macrumors 6502

    mbsaeger

    Joined:
    Jun 18, 2009
    #12
    no
     
  13. XJ13sd macrumors member

    Joined:
    Jun 20, 2010
    #13
    Has anyone been able to do the swap successfully? Either @ AT&T or over the phone?
     
  14. iTzChasE macrumors 6502

    iTzChasE

    Joined:
    Dec 31, 2008
    #14
    YES. That is if you bought the phone on the line you want to use it on. We all bought on different lines since we were not eligible. Now there is where the problem starts.

    Someone in another thread did, but they still ****ed it up.
     
  15. 55test55 macrumors 6502

    Joined:
    Jun 16, 2009
    #15
    im hoping the apple "geniuses" are a little bit more competent tomorrow, but the fact that the carrier doesnt know what to do gives me little hope. :(
     
  16. trippingchris thread starter macrumors newbie

    Joined:
    Dec 31, 2008
    #16
    Well I hope when I can get the new SIM cards tomorrow that it'll be working. Until then I hope my mom is really ****ing careful with my iPhone 4.
     

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