Upgraded 2011 Macbook running extremely slow

Discussion in 'MacBook Pro' started by fcarrionf, Feb 3, 2018.

  1. fcarrionf macrumors newbie

    Feb 3, 2018
    Hello, thanks for any help in advance.
    I have an upgraded 2011 macbook with 500gb SSD and 16gb ram. It was running perfectly until a couple of days ago when it started to get incredibly slow at everything. Boot time is about 7 minutes, mouse pointer freezes every other second..
    I`ve ran the utility disk and the malwarebytes, every looks normal on both.
    Below is the Etrecheck scan result. Thank you for any suggestions.

    EtreCheck version: 3.4.6 (460)

    Report generated 2018-02-03 11:50:40

    Download EtreCheck from https://etrecheck.com

    Runtime: 7:32

    Performance: Below Average

    Click the [Lookup] links for more information from Apple Support Communities.

    Click the [Details] links for more information about that line.

    Problem: Computer is too slow

    Hardware Information:

    MacBook Pro (13-inch, Early 2011)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro8,1

    1 2,3 GHz Intel Core i5 (i5-2415M) CPU: 2-core

    16 GB RAM Upgradeable - [Instructions]

    BANK 0/DIMM0

    8 GB DDR3 1333 MHz ok

    BANK 1/DIMM0

    8 GB DDR3 1333 MHz ok

    Handoff/Airdrop2: not supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 677

    Video Information:

    Intel HD Graphics 3000 - VRAM: 512 MB

    Color LCD 1280 x 800

    Disk Information:

    Samsung SSD 850 EVO 500GB disk0: (500,11 GB) (Solid State - TRIM: No)

    [Show SMART report]

    EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

    (disk0s2) <not mounted> [APFS Container]: 499.90 GB


    USB Information:


    Apple Inc. FaceTime HD Camera (Built-in)


    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM2070 Hub

    Apple Inc. Bluetooth USB Host Controller



    Apple Computer, Inc. IR Receiver

    Thunderbolt Information:

    Apple Inc. thunderbolt_bus

    Virtual disks:

    [redacted] (disk1s1 - APFS) / [Startup]: 499.90 GB (115.70 GB free)

    Encrypted: Yes (Unlocked)

    Physical disk: disk0s2 499.90 GB (115.70 GB free)

    (disk1s2) <not mounted> [Preboot]: 499.90 GB

    Physical disk: disk0s2 499.90 GB

    (disk1s3) <not mounted> [Recovery]: 499.90 GB

    Physical disk: disk0s2 499.90 GB

    (disk1s4) /private/var/vm [VM]: 499.90 GB

    Physical disk: disk0s2 499.90 GB

    System Software:

    macOS High Sierra 10.13.3 (17D47) - Time since boot: less than an hour


    Mac App Store and identified developers

    Kernel Extensions:

    /Library/Application Support/LogMeIn/drivers

    [not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Lookup]


    [loaded] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]


    [not loaded] com.ONDA.driver.ONDAUSBCDCACMData (OD_MacV1.1.2) [Lookup]

    [not loaded] com.ONDA.driver.ONDAUSBMassStorageFilter (OD_MacV1.1.2) [Lookup]

    [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Lookup]

    [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Lookup]

    System Launch Agents:

    [not loaded] 9 Apple tasks

    [loaded] 181 Apple tasks

    [running] 100 Apple tasks

    System Launch Daemons:

    [failed] com.apple.ucupdate.plist (Apple, Inc. - installed 2018-01-19)

    [not loaded] 38 Apple tasks

    [loaded] 186 Apple tasks

    [running] 107 Apple tasks

    Launch Agents:

    [not loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

    [running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-03) [Lookup]

    [not loaded] com.oracle.java.Java-Updater.plist (? c188d1a2 f8817326 - installed 2016-04-23) [Lookup]

    Launch Daemons:

    [not loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2011-11-09)

    [not loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

    [not loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-02-01) [Lookup]

    [running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-03) [Lookup]

    [running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-03) [Lookup]

    [not loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Lookup]

    [not loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-04-09) [Lookup]

    User Launch Agents:

    [not loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

    [not loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-02-01) [Lookup]

    [not loaded] com.spotify.webhelper.plist (Spotify - installed 2017-03-01) [Lookup]

    User Login Items:

    CleanMyMac 3 Menu Application (? 0 - installed 2017-05-30)

    (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

    Dropbox Application


    Garmin Express Service Application (Garmin International - installed 2018-02-02)

    (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

    Internet Plug-ins:

    Silverlight: 5.1.30514.0 (installed 2016-04-23) [Lookup]

    GarminGpsControl: Release (installed 2012-11-02) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2018-01-19)

    Flash Player: (installed 2016-04-23) Outdated! Update

    FlashPlayer-10.6: (installed 2016-04-23) [Lookup]

    JavaAppletPlugin: Java 8 Update 77 build 03 (installed 2016-04-23) Check version

    3rd Party Preference Panes:

    Flash Player (installed 2011-09-23) [Lookup]

    Java (installed 2016-04-23) [Lookup]

    Perian (installed 2011-07-23) [Lookup]

    Time Machine:

    Time Machine not configured!

    Top Processes by CPU:

    22% WindowServer

    10% RTProtectionDaemon

    7% System Information

    4% kernel_task

    4% Finder

    Top Processes by Memory:

    1.09 GB kernel_task

    295 MB Google Chrome Helper

    197 MB Google Chrome

    179 MB System Information

    156 MB iTunesStorageExtension

    Top Processes by Network Use:

    Input Output Process name

    44 KB 34 KB mDNSResponder

    4 KB 3 KB apsd

    618 B 422 B netbiosd

    0 B 72 B SystemUIServer

    0 B 0 B racoon

    Top Processes by Energy Use:

    8.44 Finder

    7.30 WindowServer

    5.96 System Information

    3.76 launchd

    2.66 RTProtectionDaemon

    Virtual Memory Information:

    12.01 GB Available RAM

    9.42 GB Free RAM

    3.99 GB Used RAM

    2.60 GB Cached files

    0 B Swap Used

    Software installs (last 30 days):

    Garmin Express: (installed 2018-02-02)

    Malwarebytes for Mac: (installed 2018-02-03)

    Install information may not be complete.

    Diagnostics Events (last 3 days for minor events):

    2018-02-03 11:37:54 CleanMyMac 3.app Crash [Open]

    2018-02-03 11:19:47 Last shutdown cause: 3 - Hard shutdown
  2. keysofanxiety macrumors G3


    Nov 23, 2011
    99% sure the problem is the HDD cable. Common failure on your model. Replace that and it’ll be as good as new.
  3. fcarrionf thread starter macrumors newbie

    Feb 3, 2018
    Thanks a lot! Will try that.
  4. fcarrionf thread starter macrumors newbie

    Feb 3, 2018
    Quick update for those who may experience the same problem:
    I've replaced the HDD cable as suggested by @keysofanxiety but the problem persisted.
    Fortunately, almost by chance I found out the macbook was running perfectly when plugged in and charging.
    As soon as I unplugged it, it starts running reaaaally slow again.
    Haven't replaced the battery yet, but I'm happy for having discovered (somewhat) what was generating the malfunction.
  5. GTR-MAN macrumors newbie


    Mar 30, 2018
    hi, I'm having similar issues with the early 2011 MBP I've upgraded to 16GB ram & SSD drive! i believe its the graphics. there is a tick in energy saving about display adjusting (untick) it has 2 graphics cards & 1 can slow it down also, I'm just about to try & boost the vram from 512 to 1024
  6. Patrice Brousseau macrumors member

    Dec 14, 2016
    Montréal, Canada
    I see in your EtreCheck report that TRIM is not activated for your SSD. Not the source of your problem, I know, but you should activate TRIM anyway.

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5 February 3, 2018