Hello, thanks for any help in advance.
I have an upgraded 2011 macbook with 500gb SSD and 16gb ram. It was running perfectly until a couple of days ago when it started to get incredibly slow at everything. Boot time is about 7 minutes, mouse pointer freezes every other second..
I`ve ran the utility disk and the malwarebytes, every looks normal on both.
Below is the Etrecheck scan result. Thank you for any suggestions.
EtreCheck version: 3.4.6 (460)
Report generated 2018-02-03 11:50:40
Download EtreCheck from https://etrecheck.com
Runtime: 7:32
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information: ⓘ
MacBook Pro (13-inch, Early 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,1
1 2,3 GHz Intel Core i5 (i5-2415M) CPU: 2-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 677
Video Information: ⓘ
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
Disk Information: ⓘ
Samsung SSD 850 EVO 500GB disk0: (500,11 GB) (Solid State - TRIM: No)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [APFS Container]: 499.90 GB
MATSHITADVD-R UJ-8A8 ()
USB Information: ⓘ
USB20Bus
Apple Inc. FaceTime HD Camera (Built-in)
hub_device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus
hub_device
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
[redacted] (disk1s1 - APFS) / [Startup]: 499.90 GB (115.70 GB free)
Encrypted: Yes (Unlocked)
Physical disk: disk0s2 499.90 GB (115.70 GB free)
(disk1s2) <not mounted> [Preboot]: 499.90 GB
Physical disk: disk0s2 499.90 GB
(disk1s3) <not mounted> [Recovery]: 499.90 GB
Physical disk: disk0s2 499.90 GB
(disk1s4) /private/var/vm [VM]: 499.90 GB
Physical disk: disk0s2 499.90 GB
System Software: ⓘ
macOS High Sierra 10.13.3 (17D47) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/LogMeIn/drivers
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Lookup]
/Library/Extensions
[loaded] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]
/System/Library/Extensions
[not loaded] com.ONDA.driver.ONDAUSBCDCACMData (OD_MacV1.1.2) [Lookup]
[not loaded] com.ONDA.driver.ONDAUSBMassStorageFilter (OD_MacV1.1.2) [Lookup]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Lookup]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Lookup]
System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 181 Apple tasks
[running] 100 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.ucupdate.plist (Apple, Inc. - installed 2018-01-19)
[not loaded] 38 Apple tasks
[loaded] 186 Apple tasks
[running] 107 Apple tasks
Launch Agents: ⓘ
[not loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-03) [Lookup]
[not loaded] com.oracle.java.Java-Updater.plist (? c188d1a2 f8817326 - installed 2016-04-23) [Lookup]
Launch Daemons: ⓘ
[not loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2011-11-09)
[not loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]
[not loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-02-01) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-03) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-03) [Lookup]
[not loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Lookup]
[not loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-04-09) [Lookup]
User Launch Agents: ⓘ
[not loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]
[not loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-02-01) [Lookup]
[not loaded] com.spotify.webhelper.plist (Spotify - installed 2017-03-01) [Lookup]
User Login Items: ⓘ
CleanMyMac 3 Menu Application (? 0 - installed 2017-05-30)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Dropbox Application
(/Applications/Dropbox.app)
Garmin Express Service Application (Garmin International - installed 2018-02-02)
(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Internet Plug-ins: ⓘ
Silverlight: 5.1.30514.0 (installed 2016-04-23) [Lookup]
GarminGpsControl: 4.0.4.0 Release (installed 2012-11-02) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2018-01-19)
Flash Player: 11.0.1.152 (installed 2016-04-23) Outdated! Update
FlashPlayer-10.6: 11.0.1.152 (installed 2016-04-23) [Lookup]
JavaAppletPlugin: Java 8 Update 77 build 03 (installed 2016-04-23) Check version
3rd Party Preference Panes: ⓘ
Flash Player (installed 2011-09-23) [Lookup]
Java (installed 2016-04-23) [Lookup]
Perian (installed 2011-07-23) [Lookup]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
22% WindowServer
10% RTProtectionDaemon
7% System Information
4% kernel_task
4% Finder
Top Processes by Memory: ⓘ
1.09 GB kernel_task
295 MB Google Chrome Helper
197 MB Google Chrome
179 MB System Information
156 MB iTunesStorageExtension
Top Processes by Network Use: ⓘ
Input Output Process name
44 KB 34 KB mDNSResponder
4 KB 3 KB apsd
618 B 422 B netbiosd
0 B 72 B SystemUIServer
0 B 0 B racoon
Top Processes by Energy Use: ⓘ
8.44 Finder
7.30 WindowServer
5.96 System Information
3.76 launchd
2.66 RTProtectionDaemon
Virtual Memory Information: ⓘ
12.01 GB Available RAM
9.42 GB Free RAM
3.99 GB Used RAM
2.60 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Garmin Express: (installed 2018-02-02)
Malwarebytes for Mac: (installed 2018-02-03)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2018-02-03 11:37:54 CleanMyMac 3.app Crash [Open]
2018-02-03 11:19:47 Last shutdown cause: 3 - Hard shutdown
I have an upgraded 2011 macbook with 500gb SSD and 16gb ram. It was running perfectly until a couple of days ago when it started to get incredibly slow at everything. Boot time is about 7 minutes, mouse pointer freezes every other second..
I`ve ran the utility disk and the malwarebytes, every looks normal on both.
Below is the Etrecheck scan result. Thank you for any suggestions.
EtreCheck version: 3.4.6 (460)
Report generated 2018-02-03 11:50:40
Download EtreCheck from https://etrecheck.com
Runtime: 7:32
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information: ⓘ
MacBook Pro (13-inch, Early 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,1
1 2,3 GHz Intel Core i5 (i5-2415M) CPU: 2-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 677
Video Information: ⓘ
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
Disk Information: ⓘ
Samsung SSD 850 EVO 500GB disk0: (500,11 GB) (Solid State - TRIM: No)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [APFS Container]: 499.90 GB
MATSHITADVD-R UJ-8A8 ()
USB Information: ⓘ
USB20Bus
Apple Inc. FaceTime HD Camera (Built-in)
hub_device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus
hub_device
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
[redacted] (disk1s1 - APFS) / [Startup]: 499.90 GB (115.70 GB free)
Encrypted: Yes (Unlocked)
Physical disk: disk0s2 499.90 GB (115.70 GB free)
(disk1s2) <not mounted> [Preboot]: 499.90 GB
Physical disk: disk0s2 499.90 GB
(disk1s3) <not mounted> [Recovery]: 499.90 GB
Physical disk: disk0s2 499.90 GB
(disk1s4) /private/var/vm [VM]: 499.90 GB
Physical disk: disk0s2 499.90 GB
System Software: ⓘ
macOS High Sierra 10.13.3 (17D47) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/LogMeIn/drivers
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Lookup]
/Library/Extensions
[loaded] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]
/System/Library/Extensions
[not loaded] com.ONDA.driver.ONDAUSBCDCACMData (OD_MacV1.1.2) [Lookup]
[not loaded] com.ONDA.driver.ONDAUSBMassStorageFilter (OD_MacV1.1.2) [Lookup]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Lookup]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Lookup]
System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 181 Apple tasks
[running] 100 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.ucupdate.plist (Apple, Inc. - installed 2018-01-19)
[not loaded] 38 Apple tasks
[loaded] 186 Apple tasks
[running] 107 Apple tasks
Launch Agents: ⓘ
[not loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-03) [Lookup]
[not loaded] com.oracle.java.Java-Updater.plist (? c188d1a2 f8817326 - installed 2016-04-23) [Lookup]
Launch Daemons: ⓘ
[not loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2011-11-09)
[not loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]
[not loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-02-01) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-03) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-03) [Lookup]
[not loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Lookup]
[not loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-04-09) [Lookup]
User Launch Agents: ⓘ
[not loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]
[not loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-02-01) [Lookup]
[not loaded] com.spotify.webhelper.plist (Spotify - installed 2017-03-01) [Lookup]
User Login Items: ⓘ
CleanMyMac 3 Menu Application (? 0 - installed 2017-05-30)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Dropbox Application
(/Applications/Dropbox.app)
Garmin Express Service Application (Garmin International - installed 2018-02-02)
(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Internet Plug-ins: ⓘ
Silverlight: 5.1.30514.0 (installed 2016-04-23) [Lookup]
GarminGpsControl: 4.0.4.0 Release (installed 2012-11-02) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2018-01-19)
Flash Player: 11.0.1.152 (installed 2016-04-23) Outdated! Update
FlashPlayer-10.6: 11.0.1.152 (installed 2016-04-23) [Lookup]
JavaAppletPlugin: Java 8 Update 77 build 03 (installed 2016-04-23) Check version
3rd Party Preference Panes: ⓘ
Flash Player (installed 2011-09-23) [Lookup]
Java (installed 2016-04-23) [Lookup]
Perian (installed 2011-07-23) [Lookup]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
22% WindowServer
10% RTProtectionDaemon
7% System Information
4% kernel_task
4% Finder
Top Processes by Memory: ⓘ
1.09 GB kernel_task
295 MB Google Chrome Helper
197 MB Google Chrome
179 MB System Information
156 MB iTunesStorageExtension
Top Processes by Network Use: ⓘ
Input Output Process name
44 KB 34 KB mDNSResponder
4 KB 3 KB apsd
618 B 422 B netbiosd
0 B 72 B SystemUIServer
0 B 0 B racoon
Top Processes by Energy Use: ⓘ
8.44 Finder
7.30 WindowServer
5.96 System Information
3.76 launchd
2.66 RTProtectionDaemon
Virtual Memory Information: ⓘ
12.01 GB Available RAM
9.42 GB Free RAM
3.99 GB Used RAM
2.60 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Garmin Express: (installed 2018-02-02)
Malwarebytes for Mac: (installed 2018-02-03)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2018-02-03 11:37:54 CleanMyMac 3.app Crash [Open]
2018-02-03 11:19:47 Last shutdown cause: 3 - Hard shutdown