Upgraded to 6+ from 4s used iCloud backup but all the photos didn't transfer.

[Bgriz]

Wife upgraded to a 6+ from 4s, had iCloud backup on, including photos. She was however on 7.?.? iOS on that 4s. When setting up the new phone, restored from a backup.....but only 400 out of 1000 photos moved.

Help me understand why this would be and what solution would there be to get the rest. I thought with iCloud backup on, and photos switched on, that they'd all be backed up and move over when restoring from backup. Any ideas?

 

[Tiptizzle]

Are they completely missing? My wife's restore from backup left about 100 out of 500 pictures as just gray boxes.

 

[dhlizard]

iCloud does a poor job restoring photos. Just a fact of life. Sadly, there is no real solution.

There are numerous existing threads discussing (although they are buried on back pages)

 

[Tiptizzle]

My wife's was restored from my Macbook Pro.

 

[samiznaetekto]

When you resolve your problem, save all your photos to computer and wipe out this POS - iCloud - from your life. That's what I did, and couldn't be happier. No iCloud - no problem.

As Steve would say, "It's THAT simple."

 

[Apple blogger]

Wife upgraded to a 6+ from 4s, had iCloud backup on, including photos. She was however on 7.?.? iOS on that 4s. When setting up the new phone, restored from a backup.....but only 400 out of 1000 photos moved.

Help me understand why this would be and what solution would there be to get the rest. I thought with iCloud backup on, and photos switched on, that they'd all be backed up and move over when restoring from backup. Any ideas?

If u have your 4S still, take a new backup on icloud... And see if your icloud has space.. And then try restoring on your 6 again from the new backup.. Or you can use iTunes ... Backup 4S on iTunes and restore 6 on iTunes.