Upgrading to 6 Plus using AT&T Next

[ronaldcastillo]

We've always been on the Mobile Share Value Plan 15GB (recently upgraded to the 30GB promo plan) but as I tried upgrading to an iPhone 6 Plus on Apple.com, it's giving me additional options to choose the amount of data/text that I want (options from old 2 year agreement plans). What's weird is I recently upgraded another line in our plan to an iPhone 6 under AT&T Next last week but it didn't give me these options.

 

[Maggiep67]

I don't have an answer for you but I am really interested in any responses you get. The same thing has been happening to me when I try to purchase a 6 for my hubby. Come to think of it, it was happening to me as well in the Apple store when I picked up my plus last week. I had changed my plan just a few days before to the double data offer. The rep had to get on the phone with AT&T to get the phone on my shared plan. Curious to see if anyone has an answer for you.

 

[bluer101]

I was going thru the same thing last week. So I spoke to a att rep and they said if your on a shared plan and have to choose something else they can just change it back.

So when I got our 2 phones in the Apple Store during checkout the apple employees handheld computer asked almost the same thing. So I just picked the lowest ones. Well expecting it to change on my att account it never did, so I guess it's a glitch. But the first question choose the data plan you are on now. Then it will still popup with the data and text plans. Hope this make sense.

 

[ronaldcastillo]

Has anyone else received these options when upgrading?

 

[ronaldcastillo]

Bump