upper touch screen not working iphone 2g, in europe what to do??

Discussion in 'iPhone Tips, Help and Troubleshooting' started by andilubio, Sep 1, 2008.

  1. andilubio macrumors newbie

    Joined:
    Sep 1, 2008
    #1
    Hi, this is the story... a friend of mine called me this morning telling me that he had buried in this closet a new never used iphone brought from the US around June, it came with a problem, the upper touch screen as he tells me never worked...

    As i have been reading the only solution is to take to apple store. I have family in the states, and is there any chance i send it to them they take it to the apple store will i get it fixed???

    It had been passed by ziphone "do it all" how do i restore to original?

    Thanks for your time.
     
  2. andilubio thread starter macrumors newbie

    Joined:
    Sep 1, 2008
  3. tjcampbell macrumors 6502a

    tjcampbell

    Joined:
    Aug 14, 2006
    Location:
    Vancouver
    #3
    I had a dead spot on my iPhone 3G. I tried all the software reset / restore things and when that did nothing I took it to the store and they gave me another one without any hassle whatsoever. It's a hardware issue. Take it back if you can.
     
  4. andilubio thread starter macrumors newbie

    Joined:
    Sep 1, 2008
    #4

    Did you have to show any receipt? or you showed the problem and that was it? But the thing is that this is a 2G iphone, will they give me a new 2G? or offer me a 3g?(which i dont want)
     
  5. jwang1228 macrumors newbie

    Joined:
    Jun 10, 2008
    #5
    haha i wish they would offer a free 3g upgrade.....
    Nah they give you exactly what you bring in if they do replace it
     

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