Just wanted to pass along this tidbit I just got from a UPS CSR. While my phone was delivered at 11am on 9/21, my wife's phone simply never showed up. No delivery attempt, and as of 1:00am EST, tracking still shows it "On Vehicle for Delivery."
Over the course of the evening I spoke to 3 different CSRs... At 9pm and 11:30pm they were still certain it would arrive tonight. Five minutes ago the CSR changed her tune and said that while they couldn't confirm whether the trucks were still out delivering, she did know that as part of their agreement with Apple, any phones that did not make a delivery attempt on 9/21 (when they were scheduled) would instead be delivered on Saturday.
To be sure, I asked, "So even though this type of delivery doesn't typically cover Saturdays, in this case it will be?" She said "Yes, we are doing that special for Apple." I asked if we could just pick it up at the HUB when they are open tomorrow between 10am-1pm and she said no, it was past the cutoff time to make that request, but not to worry, it would be delivered tomorrow. /shrug... We shall see!
It's not the end of the world even if we don't get it until Monday, just thought I'd pass this along. My main concern was that it had been lost or stolen, but it seems like that isn't the case.
Over the course of the evening I spoke to 3 different CSRs... At 9pm and 11:30pm they were still certain it would arrive tonight. Five minutes ago the CSR changed her tune and said that while they couldn't confirm whether the trucks were still out delivering, she did know that as part of their agreement with Apple, any phones that did not make a delivery attempt on 9/21 (when they were scheduled) would instead be delivered on Saturday.
To be sure, I asked, "So even though this type of delivery doesn't typically cover Saturdays, in this case it will be?" She said "Yes, we are doing that special for Apple." I asked if we could just pick it up at the HUB when they are open tomorrow between 10am-1pm and she said no, it was past the cutoff time to make that request, but not to worry, it would be delivered tomorrow. /shrug... We shall see!
It's not the end of the world even if we don't get it until Monday, just thought I'd pass this along. My main concern was that it had been lost or stolen, but it seems like that isn't the case.