UPS just delayed my order that was scheduled to arrive today

Discussion in 'Apple Watch' started by drusoicy, Apr 24, 2015.

  1. drusoicy macrumors member

    Joined:
    Sep 2, 2007
    #1
    Due to a "sorting error" on their part. Just talked with them and they are unwilling to do anything - won't upgrade it to Saturday delivery for tomorrow. Just said "You just need to wait, it will arrive eventually" - what?!
     
  2. Flow39 macrumors 68000

    Flow39

    Joined:
    Sep 7, 2014
    Location:
    At the Apple Store
    #2
    What a slap in the face. I'd write them a complaint!
     
  3. BeyondtheTech macrumors 68020

    BeyondtheTech

    Joined:
    Jun 20, 2007
  4. drusoicy thread starter macrumors member

    Joined:
    Sep 2, 2007
    #4
    Oh, I would if I could. Here is what my tracking looks like:

    -----------------
    Pueblo, CO, United States 04/24/2015 9:32 A.M. We've incorrectly sorted the package at our facility. This may cause at least one business day delay.

    Seattle, WA, United States 04/24/2015 6:21 A.M. Departure Scan
    04/24/2015 5:09 A.M. Arrival Scan
    Ontario, CA, United States 04/24/2015 2:39 A.M. Departure Scan
    Ontario, CA, United States 04/23/2015 5:18 P.M. Origin Scan
    United States 04/23/2015 1:16 A.M. Order Processed: Ready for UPS
    -----------------

    So, it's not even in my STATE anymore. Worst part as I said was the complete attitude of "oh well, it'll come eventually...just wait" and unwillingness to do anything at all to fix it (or, make it seem like they wanted to be helpful.)
     
  5. Goalieed macrumors member

    Joined:
    Nov 9, 2014
    #5
    Call apple? They may have more influence then you.....
     
  6. egeek84 macrumors 6502

    egeek84

    Joined:
    Mar 26, 2010
    Location:
    Northern California
    #6
    i would call and raise hell with a sup, thats not cool at all
     
  7. mjs402 macrumors 6502

    Joined:
    Oct 24, 2013
    #7
    I have to agree. I've been sitting in the living room all day waiting for this damn package from miffing UPS and if I saw that I would flip.
     
  8. teastrong macrumors newbie

    Joined:
    Apr 24, 2015
    #8
    The same thing just happened to me! Told me that my package was "left off of the truck" with no options other than to wait!!! I'm so pissed.
     
  9. leeingham macrumors 6502

    Joined:
    Apr 9, 2015
    Location:
    Birmingham, UK
    #9
    Claim a day off work - you took a days holiday to wait for it and lost money etc
     
  10. Q Bert macrumors regular

    Q Bert

    Joined:
    Mar 7, 2011
    Location:
    Chicago Burbs
    #10
    So it's just not me. I got the same UPS error. Called UPS and I got a better agent than the OP. She was understanding and was apologizing for the delay and inconvenience. I also took a day off from work, a wasted one. But we just have to wait Monday and hopefully it will come much earlier since I have to work in the afternoon. Cant afford to be off again

    [​IMG]
     
  11. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #11
    Call Apple and UPS if it make you feel better but it will not get your package any quicker. If you paid for shipping you could get a refund if it late but it was free and they will not do anything.
     
  12. mynameisjosh macrumors regular

    mynameisjosh

    Joined:
    Apr 21, 2015
    Location:
    Palm Coast, FL
    #12
    If they are next day air, I don't understand why they aren't being delivered tomorrow?
     
  13. darkgremio macrumors 6502

    Joined:
    Jul 17, 2011
    #13
    Saver doesn't deliver on sat or next day normal unless sender pays additional for sat delivery
     
  14. Bako-MacAddict macrumors 68000

    Bako-MacAddict

    Joined:
    Jun 7, 2012
    Location:
    California
    #14
    Damn ! I could just imagine how pissed you are . You're all excited you this S*** . Talk to a manager
     

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