But it’s sad people cannot rely on delivery companies that get paid billions from Apple to deliver. I had a similar problem once where Apple kept asking me to send back the iPad I didn’t receive. They sent me a replacement and somehow I owed them the one that I never received. Surely Apple knows the serial number and can lock it remotely or know where it is and not with me. Was six years ago or so. Don’t know the changes in procedure but you should get your replacement instantly not have to wait another month. Sorry it happened to you.
