iPhone 11 Pro UPS pickup issue

econrads024

macrumors newbie
Original poster
Sep 16, 2013
25
4
Lebanon, TENNESSSEE
So I’m trying to pick up my new iPhones and Apple Watch at a UPS distribution facility but it won’t allow me to choose that option? It says unavailable, it is the distribution facility in Nashville. Any idea?
 

quagmire

macrumors 603
Apr 19, 2004
6,297
1,080
Has it gone beyond the Order Processed stage or even beyond Origin scan? UPS may not allow it until the package starts moving within its system.
 

Shadowbech

macrumors 603
Oct 18, 2011
5,295
1,415
Apple iPhone World
You have to wait until it is in the U.S. to do that.
Might depend. Last year when I was able to track my package from Zhengzhou, China, I was able to request a hold for pick up right then and there and does not need to wait till it hits the U.S to request. You just need to wait until it has the departure scan.
 

jcshas

macrumors 6502
Oct 8, 2003
359
247
Last year I had to wait about a day before delivery of my Xs to request hold for pickup at UPS.
 

AustinIllini

macrumors demi-goddess
Oct 20, 2011
11,417
8,149
Austin, TX
So I’m trying to pick up my new iPhones and Apple Watch at a UPS distribution facility but it won’t allow me to choose that option? It says unavailable, it is the distribution facility in Nashville. Any idea?
You haven't got the shipped notification yet. The phone hasn't officially "Shipped"
 

stringbeanie

macrumors 6502
Aug 25, 2008
325
42
Southern California
I’ve always been able to pick up packages at UPS but in the last 6-9 months, it became no longer an option. It only lets me pick up at a neighbor’s house or deliver on a different day. I’ve tried with numerous packages and it seems that their policy has changed. I even have ups choice account. It’s pretty frustrating.
 

Shadowbech

macrumors 603
Oct 18, 2011
5,295
1,415
Apple iPhone World
My phone shows up on UPS My Choice, phone is still in Zhengzhou, China and looks like I do have to option to change delivery and I checked and I do show that my local UPS CC is available for the hold request.