Might depend. Last year when I was able to track my package from Zhengzhou, China, I was able to request a hold for pick up right then and there and does not need to wait till it hits the U.S to request. You just need to wait until it has the departure scan.You have to wait until it is in the U.S. to do that.
You haven't got the shipped notification yet. The phone hasn't officially "Shipped"So I’m trying to pick up my new iPhones and Apple Watch at a UPS distribution facility but it won’t allow me to choose that option? It says unavailable, it is the distribution facility in Nashville. Any idea?