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Sonmi451

Suspended
Original poster
Aug 28, 2014
792
385
Tesla
Has anyone been able to schedule a delivery window if you're a UPS MyChoice premium member?

I'm not showing that option. On hold with UPS trying to figure it out, but it's not looking good...
 

GageJP1

macrumors newbie
Sep 19, 2012
24
0
Has anyone been able to schedule a delivery window if you're a UPS MyChoice premium member?

I'm not showing that option. On hold with UPS trying to figure it out, but it's not looking good...

I saw the option appear for a second, clicked on it/made me sign in again.
When i logged back in the option was gone
 

Sonmi451

Suspended
Original poster
Aug 28, 2014
792
385
Tesla
I saw the option appear for a second, clicked on it/made me sign in again.
When i logged back in the option was gone

I had the option for mine, signed up for premium membership, went back to my tracking, and the option was gone. What's going on here!??
 

Vdubguy18

macrumors member
Feb 8, 2012
43
0
mine will not allow me to do anything with it...

I was planning to have it held at the UPS Depo and pick it up on the way in to work in the morning...Guess that isn't happening.

Its odd cause its not even showing as a delivery to my address based on the site. I tried adjusting it and changing it around and still will not work...Guess tomorrow will be a long ass night.
 
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Sonmi451

Suspended
Original poster
Aug 28, 2014
792
385
Tesla
Yeah I talked to UPS and the MyChoice people specifically, and they both basically said there is nothing they can do. Unfortunately I'll just have to wait around until 8 or 9pm I'm guessing. Oh well...
 

Ashtar

macrumors regular
Sep 8, 2014
171
0
Yeah I talked to UPS and the MyChoice people specifically, and they both basically said there is nothing they can do. Unfortunately I'll just have to wait around until 8 or 9pm I'm guessing. Oh well...

The option for will call isn't available to you? That's strange.
 

adammull

macrumors 6502a
Jun 14, 2009
724
322
I still don't udnerstand the UPS "crush". I understand on a countrywide scale sure. They're delivering millions of phones. But how many actually affect my regular daily driver's route in any city BUT New York? Like how many phones can my guy possibly have on his truck? 10? 20? I live in a semi-large city, 1,000,000+/- but I just don't see the impact. There are probably dozens if not hundreds of routes just in my city. There can't be that much impact to individual drivers.
 

DirtySocks85

macrumors 65816
Mar 12, 2009
1,441
82
Wichita, KS
I talked to an online chat rep today who got me all set up for Will Call - I even got a call from my local distribution center and the guy said that he can't see any reason why I can't just walk in and pick it up when they open tomorrow at 9am.
 

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Sonmi451

Suspended
Original poster
Aug 28, 2014
792
385
Tesla
The option for will call isn't available to you? That's strange.

I talked to an online chat rep today who got me all set up for Will Call - I even got a call from my local distribution center and the guy said that he can't see any reason why I can't just walk in and pick it up when they open tomorrow at 9am.

Will Call is available for me, but I'm not sure I believe it will magically be available in the morning. I'm not sure where the closest UPS facility is to me either, I think it might be downtown.

So I just called, yes it's downtown which is going to be a mad house tomorrow. I may get it later, but I'd rather relax.
 
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DirtySocks85

macrumors 65816
Mar 12, 2009
1,441
82
Wichita, KS
Will Call is available for me, but I'm not sure I believe it will magically be available in the morning. I'm not sure where the closest UPS facility is to me either, I think it might be downtown. Actually I'm going to call them now and find out...

I'm going to assume that when they had the tracking info right in front of them while I had them on the phone that they would have said something about it not being available right when they opened. As for where my distribution center is, I've had to pick things up from mine before - like when I ordered a new baseball hat before I was about to go away for the weekend for a 3 game MLB series and I needed to pick up the hat before going out of town.
 

miamialley

macrumors 68040
Jul 28, 2008
3,471
906
California, USA
I talked to an online chat rep today who got me all set up for Will Call - I even got a call from my local distribution center and the guy said that he can't see any reason why I can't just walk in and pick it up when they open tomorrow at 9am.

My confirmation for picking up at UPS said it would be available when they open Friday. I don't see why it wouldn't be because it would otherwise be loaded on a truck by that time. We'll see.
 

Sonmi451

Suspended
Original poster
Aug 28, 2014
792
385
Tesla
I'm going to assume that when they had the tracking info right in front of them while I had them on the phone that they would have said something about it not being available right when they opened. As for where my distribution center is, I've had to pick things up from mine before - like when I ordered a new baseball hat before I was about to go away for the weekend for a 3 game MLB series and I needed to pick up the hat before going out of town.

I guess I'm not doubting it won't be there just that situations like these never cease to surprise me. I think it's a good idea if you live near a UPS facility which I don't unfortunately. I've gone to this facility before but it was for a package I missed over 3 attempts.
 

EOB

macrumors regular
Sep 6, 2014
140
17
Los Angeles
I believe you guys have until 2am-3am of the day it is being delivered, to use that option. Keep in mind it does cost $5 to pick a slotted time. For me when I am getting deliveries from UPS, the option does not show up until midnight for some reason.
 

DirtySocks85

macrumors 65816
Mar 12, 2009
1,441
82
Wichita, KS
According to Maps my UPS location is 9.8 miles, 16 min drive away from my house. :cool:

----------

I believe you guys have until 2am-3am of the day it is being delivered, to use that option. Keep in mind it does cost $5 to pick a slotted time. For me when I am getting deliveries from UPS, the option does not show up until midnight for some reason.

I had several issues registering for My Choice today (which is actually how I ended up with a chat rep instead) - if they try to charge me $5 when I go to pick it up I'm going to bring up how much of a pain in the ass it's already been and see if they waive it. So far it sounds like they have no intention of charging me.
 

dacreativeguy

macrumors 68020
Jan 27, 2007
2,032
223
I still don't udnerstand the UPS "crush". I understand on a countrywide scale sure. They're delivering millions of phones. But how many actually affect my regular daily driver's route in any city BUT New York? Like how many phones can my guy possibly have on his truck? 10? 20? I live in a semi-large city, 1,000,000+/- but I just don't see the impact. There are probably dozens if not hundreds of routes just in my city. There can't be that much impact to individual drivers.

Even 20 extra houses to visit in a day for each driver takes a lot of time. Apple pre-sold 20 Million of these things! Guarantee you that there are way more than 20 average on each truck. When I bought my last iPhone, the UPS person was miserable. Said they were totally overloaded.
 

Vdubguy18

macrumors member
Feb 8, 2012
43
0
Just did the live chat with UPS and my package is being held at the HUB and will be available to pick up at 8:30am. I will be waiting at the door at 8:15.
 

AppleChic76

macrumors 6502a
Sep 13, 2014
687
375
Has anyone been able to schedule a delivery window if you're a UPS MyChoice premium member?

I'm not showing that option. On hold with UPS trying to figure it out, but it's not looking good...

Nope. Didn't see it either so I called. They told me they aren't offering it for iPhone. Sux.

----------

I believe you guys have until 2am-3am of the day it is being delivered, to use that option. Keep in mind it does cost $5 to pick a slotted time. For me when I am getting deliveries from UPS, the option does not show up until midnight for some reason.

It's free for Premium members. IF the option is there.
 

Vdubguy18

macrumors member
Feb 8, 2012
43
0
Nope. Didn't see it either so I called. They told me they aren't offering it for iPhone. Sux.

----------



It's free for Premium members. IF the option is there.

Do the online chat support. Apple refused to offer this service on the iPhone but the chat support people will place a hold on it for you.
 

AppleChic76

macrumors 6502a
Sep 13, 2014
687
375
Do the online chat support. Apple refused to offer this service on the iPhone but the chat support people will place a hold on it for you.

Oh they placed the hold for me. I always saw that as an option. I was referring to the option to have a 2 hour window for delivery to my home. That's something usually available that they're saying is not available for iPhone delivery.
 

sangreal06

macrumors member
Sep 18, 2012
56
1
You can only do it if your package has an approximate delivery time already (even then, only sometimes). My apple package says "by end of day" so it has no option. This is because you can only pick 2 hours within the 4 hour approximate window they give you. I have another package coming from Amazon Friday so I used that to set the delivery time (since they should be on the same truck).
 

Sonmi451

Suspended
Original poster
Aug 28, 2014
792
385
Tesla
You can only do it if your package has an approximate delivery time already (even then, only sometimes). My apple package says "by end of day" so it has no option. This is because you can only pick 2 hours within the 4 hour approximate window they give you. I have another package coming from Amazon Friday so I used that to set the delivery time (since they should be on the same truck).

Thats a genius idea. Next time I'm gonna coordinate an Amazon package to get delivered same day, then pick an early time and see if that works. I'm gonna PM you tomorrow to see if this worked!
 

EOB

macrumors regular
Sep 6, 2014
140
17
Los Angeles
Nope. Didn't see it either so I called. They told me they aren't offering it for iPhone. Sux.

----------



It's free for Premium members. IF the option is there.

I am a premium member.... and they still charge me, if what you are saying is true then UPS owes me some money.
 
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