Other UPS shipping screw up?

Crewpsu

macrumors newbie
Original poster
Mar 29, 2011
7
0
Despite preordering my iPhone XS as soon as preorders went live, it looks like UPS/Apple dropped the ball big time. My iPhone was supposed to be delivered today but tracking shows that it just cleared customs and now it says delivery date pending. Apple customer service is so far unhelpful, claiming that despite all the evidence otherwise that it will still be delivered today.

Couple this with the emails some customers received about their in store pickup being delayed as well, it looks like UPS/Apple really screwed up this release.
 

noteple

macrumors 65816
Aug 30, 2011
1,407
328
Despite preordering my iPhone XS as soon as preorders went live, it looks like UPS/Apple dropped the ball big time. My iPhone was supposed to be delivered today but tracking shows that it just cleared customs and now it says delivery date pending. Apple customer service is so far unhelpful, claiming that despite all the evidence otherwise that it will still be delivered today.

Couple this with the emails some customers received about their in store pickup being delayed as well, it looks like UPS/Apple really screwed up this release.
Same boat

Apple & ups won’t even look into it Till End Of Day

By then they are closed

Then the weekend..........

Maybe Monday
 

ROLLTIDE1

macrumors 68000
Sep 12, 2012
1,789
546
2 Typhoons delayed what UPS could do to get the phones to you. This was expected and I am not sure why people are so shocked by it . It's just a phone !!!! Please leave UPS and Apple alone it's not there fault
 
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noteple

macrumors 65816
Aug 30, 2011
1,407
328
2 Typhoons delayed what UPS could do to get the phones to you. This was expected and I am not sure why people are so shocked by it . It's just a phone !!!! Please leave UPS and Apple alone it's not there fault
My beer is warm
Well you know those Typhoons.....
 

Crewpsu

macrumors newbie
Original poster
Mar 29, 2011
7
0
Sure it is their fault. My phone didn’t even make it to UPS until the 19th. They very easily could have shipped it earlier. The whole point of preorder is that they have the stock available to arrive on launch day.


I agree it’s just a phone and honestly am not freaking out about it, just a little bummed that for the first time since doing the iPhone preorders that my phone will not be here on launch day to play with.
 
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