***URGENT***** CD-drive NOT working

[Michael.Dribins]

Alright guys?

I've updated the firmware on the 8th of December and since then the superdrive is not working. tries to read CDs but it just not happening!!!

How do you reverse the update?? This is so inconvenient it's not even funny!!!

NEED HELP!!!!

Macbook Pro (late 2008)
Mac OS X 10.6

 

[RandomKamikaze]

Reverse the update....simple, reinstall SL

Or restore from a pre-update backup

Does it not work with just one CD or all CD's?

 

[Michael.Dribins]

all CDs and DVDs
how do you reverse the update?
if i download the previous update and run it - it just says that "Your computer does not need this update"

 

[ziggyonice]

Why don't you give AppleCare a call? That's what tech support is for, after all.

Your issue is something that will either (a) require your reinstalling Mac OS X, using the discs that came with your computer, or (b) require your computer be serviced by a technician.

If you're covered under AppleCare (the extended warranty on the computer), Apple will walk you through every step of the way. Why don't you call them to check if you're covered?

 

[JediMeister]

Firmware updates are different than software updates. They are generally installed once on the computer and reinstalling the OS does nothing to the firmware.

My suggestion would be to go here and try to re-apply the update (*saw this after your reply). For more information on EFI and SMC updates, click on the respective links.

*added later
You can try downloading a firmware installation CD image from the Apple downloads page, but if this issue is with your optical drive you probably won't be able to run it...

 

[RandomKamikaze]

It would be interesting to see if you can boot off it actually.

Are you able to try that?