***URGENT***** CD-drive NOT working

Discussion in 'Mac Basics and Help' started by Michael.Dribins, Dec 26, 2009.

  1. Michael.Dribins macrumors newbie

    Joined:
    Oct 5, 2008
    #1
    Alright guys?

    I've updated the firmware on the 8th of December and since then the superdrive is not working. tries to read CDs but it just not happening!!!

    How do you reverse the update?? This is so inconvenient it's not even funny!!!

    NEED HELP!!!!

    Macbook Pro (late 2008)
    Mac OS X 10.6
     
  2. RandomKamikaze macrumors 6502a

    RandomKamikaze

    Joined:
    Jan 8, 2009
    Location:
    UK
    #2
    Reverse the update....simple, reinstall SL

    Or restore from a pre-update backup

    Does it not work with just one CD or all CD's?
     
  3. Michael.Dribins thread starter macrumors newbie

    Joined:
    Oct 5, 2008
    #3
    all CDs and DVDs
    how do you reverse the update?
    if i download the previous update and run it - it just says that "Your computer does not need this update"
     
  4. ziggyonice macrumors 68020

    ziggyonice

    Joined:
    Mar 12, 2006
    Location:
    Rural America
    #4
    Why don't you give AppleCare a call? That's what tech support is for, after all.

    Your issue is something that will either (a) require your reinstalling Mac OS X, using the discs that came with your computer, or (b) require your computer be serviced by a technician.

    If you're covered under AppleCare (the extended warranty on the computer), Apple will walk you through every step of the way. Why don't you call them to check if you're covered?
     
  5. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #5
    Firmware updates are different than software updates. They are generally installed once on the computer and reinstalling the OS does nothing to the firmware.

    My suggestion would be to go here and try to re-apply the update (*saw this after your reply). For more information on EFI and SMC updates, click on the respective links.

    *added later
    You can try downloading a firmware installation CD image from the Apple downloads page, but if this issue is with your optical drive you probably won't be able to run it...
     
  6. RandomKamikaze macrumors 6502a

    RandomKamikaze

    Joined:
    Jan 8, 2009
    Location:
    UK
    #6
    It would be interesting to see if you can boot off it actually.

    Are you able to try that?
     

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