Urgent help needed: screen issue.

Discussion in 'MacBook Pro' started by zeiter, Mar 31, 2008.

  1. zeiter macrumors 6502

    Joined:
    Jan 19, 2008
    Location:
    Canada
    #1
    Hey there,

    I got my brand new macbook pro on March 21st. Since it's been already 10 days, I need to make a quick decision. I love this computer except one thing: YELLOW DISPLAY.

    I do have the Samsung Panel 9c83. Unfortunately, I think there is some yellow issue at the bottom because when I do the test picture (white bar up, gray, white bar down), it's not the same at the top and at the bottom. Is the bottom screen supposed to a little more yellow than the top when you look at it normally or it's because I do have the yellow tint problem?

    I know a lot of people call Apple and ask for a new computer. As I don't really need my computer right now for work, i could do this. I am wondering how much worse or lottery could I play before I get a LG 9c81 panel. Can I just ask them directly to send me one. They appear to be the ones with lesser problems. Can I just tell me to send me a new one until I find a good screen or after they send me a new one, they will say "it's enough"???

    I dont know what to do....thanks guys!!

    P.S. Are there any other test I could do? Would you guys want some pictures?
     
  2. andrewdale macrumors 6502a

    Joined:
    Jan 28, 2008
    Location:
    Memphis, TN
    #2
    No. The yellow tinting is an issue that it seems all screens are having. I have a 9C81 and it doesn't have the problem, but I have heard that some are. But, I have also heard many more instances of the 9C83 having more issues.

    As far as I know, you'll just have to take it to Apple and have them send you a new one. It'll just be luck of the draw on which screen you'll get. Just hope really hard! :)
     
  3. squeeks macrumors 68040

    squeeks

    Joined:
    Jun 19, 2007
    Location:
    Florida
    #3
    do you notice it when you arent doing the test?
     
  4. zeiter thread starter macrumors 6502

    Joined:
    Jan 19, 2008
    Location:
    Canada
    #4
    well spending over $2000 for a computer have a screen problem is kind of pointless....people buy a macbook pro for its screen and i do photography, i dont want a yellow problem
     
  5. zeiter thread starter macrumors 6502

    Joined:
    Jan 19, 2008
    Location:
    Canada
    #5
    I feel there is something different...it looks warmer a little
     
  6. andrewdale macrumors 6502a

    Joined:
    Jan 28, 2008
    Location:
    Memphis, TN
    #6
    Trust me, I know. My fiancée does photography and if her screen were messed up she'd throw a fit. She'd scream at me for her screen being wrong.

    Get a new one. Don't deal with crappy quality. We don't spend money on these for poor products.
     
  7. squeeks macrumors 68040

    squeeks

    Joined:
    Jun 19, 2007
    Location:
    Florida
    #7
    well if its not really bothering you just keep it, who cares what the test shows
     
  8. zeiter thread starter macrumors 6502

    Joined:
    Jan 19, 2008
    Location:
    Canada
    #8
    it is bothering me...when it looks whiter everywhere when im under windows though...it's weird....could any of you post some pictures of how the yellow tint issue is..i tried searching youtube for a video but didn't really find something worth anything....
     

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