Resolved [Urgent Help]Stuck at "Restoring iphone software"

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ragavbpl, Apr 4, 2011.

  1. ragavbpl, Apr 4, 2011
    Last edited: Apr 4, 2011

    ragavbpl macrumors newbie

    Joined:
    Apr 4, 2011
    #1
    Hello

    It's my first post and am here with really great hopes :)

    I am in serious trouble - Recently purchased a new iPhone 4 16gb Factory unlocked which came by default with 4.0.2!
    I jailbreaked it using Limera1n

    Today after the release of unteathered jailbreak I decided to upgrade to 4.3.1 and jailbreak it.

    But the first step itself doesn't work for me i.e. I have downloaded a IPSW(iPhone3_1_4.3.1_8G4_Restore) from apple's server and when I try to restore it to iOS 4.3.1 using iTunes(by pressing shift and restore and browsing to the file) it stucks at "Restoring iphone software" as shown in following image -
    [​IMG]

    I have already tried following methods but no luck -

    1) Changing computer!
    2) Re-installing itunes 10.2.1 and also have tried to uninstall apple mobile device support and reinstall it.

    These were the two most prominent methods I found on internet but both didn't work for me.

    Kindly help me asap as it's urgent :(

    Thank you in advance
     
  2. chrisperro macrumors 6502

    chrisperro

    Joined:
    Oct 24, 2009
    Location:
    canada
    #2
    try going to windows/system32/drivers/etc/ and open host file with notepad and deleted the bottom part 74.208.10.249 gs.apple.com , save it and run itunes again.
     
  3. ragavbpl thread starter macrumors newbie

    Joined:
    Apr 4, 2011
    #3
    Hi,
    Thanks for your prompt response..
    Yes I have done that and have put my phone to be updated by iTunes.. that is as it was in recovery mode, I used the restore option by iTunes.. and iTunes is downloading a new IPSW file now and it will update it by itself. I did this because I thought may be the file I downloaded was not properly downloaded.
    Let's see what comes out to be the result..

    Well btw how will removing that line from host file help? Just want to know the logic behind it :)
     
  4. chrisperro macrumors 6502

    chrisperro

    Joined:
    Oct 24, 2009
    Location:
    canada
    #4
    you remove that line cause tinyumbrella change it,if remove you contacting apple servers directly.
     
  5. ScottS4UofA macrumors member

    Joined:
    Jul 24, 2009
    #5
    I am currently having the same issues with mine. I am running iTunes on a MBP though. Could you please tell me where I would locate the file to delete as explained above for a windows user?

    Thanks so much in advance!
    Scott
     
  6. Crystal-RX macrumors 68030

    Crystal-RX

    Joined:
    Dec 22, 2008
    Location:
    Seattle, WA USA
    #6
    Few question before we can help;

    Are you sure your Iphone is factory unlocked?
    How do you know that and where did you buy it from?
    Do you have Tiny umbrella download on your PC?
     
  7. ragavbpl thread starter macrumors newbie

    Joined:
    Apr 4, 2011
    #7
    Guys.. thanks all for your support!

    I finally figured it out after doing some work..
    The actual problem was The IPSW file.... it was corrupt! Downloaded a new one again from apple's server and taddaaa.... it worked like charm :) And took less then 10 minutes for a full restore :)
     
  8. Crystal-RX macrumors 68030

    Crystal-RX

    Joined:
    Dec 22, 2008
    Location:
    Seattle, WA USA
    #8
    Good to hear. Is your sim with with the new update file on your phone?
     
  9. galancastillo macrumors newbie

    Joined:
    Apr 4, 2011
    #9
    I am having the same issue.
    I am a mac user.
    I tried to restore my iphone 4 to the new 4.3.1 to jailbreak it with the new unthered but it got stucked on the apple logo it doesn go anywhere from there
    I tried everything.
    Can anybody help?
     
  10. ragavbpl thread starter macrumors newbie

    Joined:
    Apr 4, 2011
    #10
    If you are getting any error, then try to use TinyUmbrella either to kick out of recovery mode. Or if you are not getting any error try to use dfu mode for restoration!

    Also try to validate your IPSW with sn0wbreeze once if it says Not a valid IPSW then try to download once again from apple's server!
     
  11. dextro macrumors newbie

    Joined:
    Feb 22, 2008
    Location:
    Barcelona
    #11
    Hi guys,

    having the same problem with a factory unlocked iphone 4. Tried downloading firmware but no results, still stuck in itunes' Restoring Iphone Software. Any idea?
     
  12. galancastillo macrumors newbie

    Joined:
    Apr 4, 2011
    #12
    Ichanged computers. I restored my phone on my boyfriend's pc and it worked . Now i am trying to jb but no good luck so far i will try 2morroe
     
  13. Crystal-RX macrumors 68030

    Crystal-RX

    Joined:
    Dec 22, 2008
    Location:
    Seattle, WA USA
    #13
    Would you elaborate more about no luck with your jailbreak? give us step by step or what error message you received so we can help you to solve problem.
     
  14. dextro macrumors newbie

    Joined:
    Feb 22, 2008
    Location:
    Barcelona
    #14
    Ok, just changed computer and it worked. For factory unlocked iphone owners, heres is the guide to avoid the 1 bar signal issue:

    update normally to 4.3.1
    jb with pwnage tool but uncheck the "activate phone"

    cheers

    Davd
     
  15. galancastillo macrumors newbie

    Joined:
    Apr 4, 2011
    #15
    Hi crystal
    well
    I have tried to jb 5 times.
    this last one, i tried the redsnow , I downloaded the 4.3.1 software. i i connected my phone to itunes i pressed alt option. i open the 4.3.1 software and downloaded and it started to restore and it got stucked restoring. with the apple logo it doesnt move . Everytime i have tried to jb it gets stucked in the same.... what am i doing wrong.
    to get it out from the restore mode i plug it in a different computer a pc and it restores normally.
     
  16. Crystal-RX macrumors 68030

    Crystal-RX

    Joined:
    Dec 22, 2008
    Location:
    Seattle, WA USA
    #16
    few more questions;

    1. Which phone do you have? 3GS or iphone4
    2. firmware version currently on it?
    3. Baseband currently on it?
    4. Are you trying to upgrade your phone to the latest firmware and jailbreak it while keeping the baseband or you don't care it baseband update to the latest?
     
  17. dextro macrumors newbie

    Joined:
    Feb 22, 2008
    Location:
    Barcelona
    #17
    Hi,

    it definitely has to do with the computer (i.e. itunes) you are using to jailbreak. I am not able to JB in one of mine while the other allows the JB, although both have the same version of OS and itunes. I will try to find waht make them different and let you know.

    Cheers

    David
     

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