Urgent: iPad disabled...but entering correct passcode?

Discussion in 'iPad Tips, Help and Troubleshooting' started by alldat, Sep 11, 2013.

  1. alldat, Sep 11, 2013
    Last edited: Sep 11, 2013

    alldat macrumors regular

    Joined:
    Aug 10, 2008
    #1
    Ok, huge problem here. My girl asked me for help and I figure here is the best place to ask. Last night, she tried to get into her iPad and it disabled it even thought the passcode was correct. It was an easy one so there's no way she was entering it wrong. If she enters a code and it doesn't work 1 more time, it is disabled permanently.

    She don't have the iPad backed up or anything so she's freaking out. Pictures, work stuff, etc all on there that would be a disaster to lose. Is there ANY kind of hack, workaround, etc, for her to get into her iPad? If she lost all of her pictures/work related stuff she'd be devastated.

    Any help is appreciated, thanks.
     
  2. rabidz7 macrumors 65816

    rabidz7

    Joined:
    Jun 24, 2012
    Location:
    Ohio
    #2
    Copy the files she needs with iexplorer, and then restore the factory. See if she has iCloud backups.
     
  3. alldat thread starter macrumors regular

    Joined:
    Aug 10, 2008
    #3
    I have iExplorer, will I be able to get into the iPad even if it's locked/just coming off of being disabled for an hour?
     
  4. rabidz7 macrumors 65816

    rabidz7

    Joined:
    Jun 24, 2012
    Location:
    Ohio
    #4
    It should.
     
  5. alldat thread starter macrumors regular

    Joined:
    Aug 10, 2008
    #5
    It turns out that you have to at least synced the iPad with your computer at least once (which she never did somehow), or else it can't get into it. Looks like she has to do a restore. Thanks for the suggestion.
     

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