(URGENT) iphone 5S issue - will not respond to home or power button while sleeping

MacDude21

macrumors regular
Original poster
Jun 6, 2013
126
1
So my iphone 5s will sonetimes not respond to the power or home buttons while in sleep mode then be lagging for a minute once finally comes on then finally starts working fine. This has happened two times. Common problem, bug, or defect? This phone has been protected well and had an extremely tough case. Only had it for like 2 weeks. What do I do? Please respond ASAP my time to return it it extremely limited
 
Last edited:

zone23

macrumors 68000
May 10, 2012
1,970
748
Its not a common problem. If its not JB then exchange it or you can try and restore the phone to factory.
 
Comment

Scott M

macrumors regular
Nov 25, 2009
197
5
Milton Keynes
It has happened to me a few times, to be fair. Like, you press the home button to wake the phone, and it doesn't do anything, so you press it again and it's fine.

You said it's only happened twice, so I wouldn't worry about it really. Funny thing is, if you actually try to make it happen again, the phone wakes up perfectly every single time. You can't replicate it on purpose.
 
Comment

MacDude21

macrumors regular
Original poster
Jun 6, 2013
126
1
Not jail token. How do I find a Genius Bar? And it doesnt come on the second time. It acts like its broken until 50 presses later it comes on and is laggy and unresponsive.
 
Comment

blueroom

macrumors 603
Feb 15, 2009
6,381
25
Toronto, Canada
Before you drag it off to an Apple store (you will need an appointment) do what's called a DFU restore. This often fixes wonky software issues.
 
Comment
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.