Urgent itunes problem

Discussion in 'iPod touch' started by groovdudeyo, Jan 1, 2009.

  1. groovdudeyo macrumors regular

    groovdudeyo

    Joined:
    Aug 16, 2008
    #1
    I got an visa gift card for xmas and went on itunes and used it like a credit card. I spent it all and it all went fine until now and it says that I owe $23. i might have gone over the limit of the credit card but only by a couple bucks at the most. how can I fix this?
     
  2. macbookairman macrumors 6502a

    Joined:
    Jan 15, 2008
    Location:
    United States
    #2
    can you give a screenshot of where it says you owe money? I've never heard of that on iTunes. If you do provide a screenshot, make sure you blur out any personal info.
     
  3. groovdudeyo thread starter macrumors regular

    groovdudeyo

    Joined:
    Aug 16, 2008
    #3
    im not sure how to take a screenshot on my PC. this is exactly what it says though. Use this credit card to approve your outstanding balance of .$23.81
     
  4. hhlee macrumors 6502

    Joined:
    May 19, 2005
    #4
    give visa a call once you get your itunes bill
     
  5. macbookairman macrumors 6502a

    Joined:
    Jan 15, 2008
    Location:
    United States
    #5
  6. groovdudeyo thread starter macrumors regular

    groovdudeyo

    Joined:
    Aug 16, 2008
    #6
    well thanks for doin that I really dont want to get sued or something.
     
  7. macbookairman macrumors 6502a

    Joined:
    Jan 15, 2008
    Location:
    United States
    #7
    It would still be nice to see a screenshot.

    Anyways, you can always report a problem with your purchase. iTunes support is very helpful.

    Just go into iTunes, sign into your account, go to purchase history, at the bottom choose "report problem", then choose the purchase. Choose the billing or payment category.

    Good Luck!
     

Share This Page