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URGENT!!! macbook starts up to a blue screen ,I've tried everything nothing is workin

K

k3rizz3k

macrumors newbie
Original poster
Aug 18, 2009
9
0
hi, I've had this macbook for about 3 years i don't have any warranty or anything the computer was bought in 2007 and came with tiger, i updated it to leopard last year and it has been working fine until about a week ago, it starts up to a bright blue screen and sometimes goes to a lighter blue screen, that lets you control the mouse, then to a black screen and then back to the blue screen i dont know what to do. help plzzz
 
iPhone 62S said:
Try booting it from the disk by turning it on with the disk in the drive and holding "C".
Click to expand...

that's what i'm doing when this happens, i can't find an explanation for it and before the screen came up it was doing fine, i've already reset pram and done everything in the mac support site
oh and something else that might help find out what's wrong with it is that the battery is completely dead it won't charge or even light up the leds
 
k3rizz3k said:
that's what i'm doing when this happens, i can't find an explanation for it and before the screen came up it was doing fine, i've already reset pram and done everything in the mac support site
oh and something else that might help find out what's wrong with it is that the battery is completely dead it won't charge or even light up the leds
Click to expand...

So pushing the button on the battery won't light up the LEDs? The battery might be your problem then. Do the LEDs light up when you take the battery out and press the button?
 
iPhone 62S said:
So pushing the button on the battery won't light up the LEDs? The battery might be your problem then. Do the LEDs light up when you take the battery out and press the button?
Click to expand...

no, but the computer was working fine before and the battery was messed up then too, i really have to buy a new battery though. i was thinking of doing that later today

celticpride678 said:
Have you tired holding down option during boot up, instead of "C" and selecting Mac OS X Install DVD?
Click to expand...

yup, it spits it out too
 
k3rizz3k said:
no, but the computer was working fine before and the battery was messed up then too, i really have to buy a new battery though. i was thinking of doing that later today
Click to expand...

The battery might have packed in, try plugging the charger in with no battery.
 
If you cannot boot without the disc and even with the disc, it is something Apple must take care of, by setting up a Genius Appointment. That's really the only thing left.
 
celticpride678 said:
If you cannot boot without the disc and even with the disc, it is something Apple must take care of, by setting up a Genius Appointment. That's really the only thing left.
Click to expand...

This could be correct I'm afraid.

Have you tried getting the command line on bootup though? There's a way to get a verbose mode while the computer is booting so you can see any errors it throws up, then you can see what's happening. One last shot I guess.
 
celticpride678 said:
If you cannot boot without the disc and even with the disc, it is something Apple must take care of, by setting up a Genius Appointment. That's really the only thing left.
Click to expand...

do i have to go to a mac store or can i just go to a reseller like best buy?
the nearest mac store is 2 hours away by car
 
k3rizz3k said:
yup that too nothing seems to work
Click to expand...

I'm wondering about something... Could you supply more information about the laptop? Might help us.

Have you considered trying to bootup in safe mode? It might help with trouble shooting and eventually resolve your mysterious issue.


Start up in Safe Mode

Under Mac OS X 10.2 and later, you can enter Safe mode by pressing the Shift key during startup until "Safe Boot" appears in the progress window. Like starting up in Mac OS 9 with extensions and control panels disabled, Safe mode allows you to eliminate many potential sources of problems, thereby narrowing in on the cause of any trouble you suspect is related to items loading at startup.

Starting up in Safe Mode:

* Performs a directory check of the hard drive identical to clicking Repair Disk in the First Aid pane of Disk Utility.
* Ignores kernel extensions cache (/System/Library/Extensions.kextcache).
* Loads only required kernel extensions (/System/Library/Extensions).
* Runs only Apple-installed startup items (/Library/StartupItems and /System/Library/StartupItems).
* Loads only those fonts in /System/Library/Fonts (Mac OS X 10.4 only).
* Trashes all font caches stored in /Library/Caches/com.apple.ATS/user ID number (Mac OS X 10.4 only).
* Disables Login Items (Mac OS X 10.4 only).

Because Safe mode checks (and repairs, if needed) the directory of the Mac's startup volume, startup can take considerably longer than normal, especially if you have a large hard drive. Let the startup process run its course, lest you compound a bad situation by restarting during the lengthy disk repair.

Once the Finder appears in Safe mode, restart normally and see if your problem is gone. If so, the disk directory repair did the trick. If not, restart in Safe mode again and see if the problem is gone. If so, then the problem lies with files that aren't loaded in Safe mode, such as kernel extensions caches, non-Apple startup items, etc. Use trial and error to find the troublemaker.

When you're running in Safe mode, you can use your Mac normally, with the caveat that some things will not work. For example, you can't use an AirPort card, some audio input or output devices, or USB modems because the resources required by these devices are temporarily unavailable.

NOTE
If pressed immediately at startup, the Shift key allows you to enter Safe mode as just explained. Pressed later in the startup process, it temporarily disables login/startup items specified in Accounts preferences.

If your Mac is configured to automatically login as a particular user, press the Shift key when the blue background with the progress bar appears during startup. This forces the login window to appear. Log in as the desired user, then immediately press Shift again until the Finder desktop appears.
Click to expand...
 
Try booting up in single user mode by pressing Cmd+S at the boot chime.

You can try fsck -y to see if that clears where your install is sticking at the blue screen.
 
Sounds like your install of OS X got screwed up and your DVD drive is malfunctioning. If you have an external DVD drive, try booting off of that.
 
weckart said:
Try booting up in single user mode by pressing Cmd+S at the boot chime.

You can try fsck -y to see if that clears where your install is sticking at the blue screen.
Click to expand...

Yeah that's what I was thinking of, single user mode (I had forgot the name).

Also try safe mode as Ultra said.
 
UltraNEO* said:
I'm wondering about something... Could you supply more information about the laptop? Might help us.

Have you considered trying to bootup in safe mode? It might help with trouble shooting and eventually resolve your mysterious issue.
Click to expand...

it won't startup in safe mode it did a safeboot but thats it, and it didnt' solve anything, i've also tried verbose mode and single user mode and did the fcsk thing and nothing still, i bought the laptop brand new in 2007 the battery died in 2008 in december and it started freezing up last week then it just wouldn't start up and its been like this for 3 days now, it's a white macbook with an isight, no third party ram and same HD it came with, only thing i've changed is the software, from tiger to leopard, and i don't think its the dvd drive, but ill try an external one
 
k3rizz3k said:
it won't startup in safe mode it did a safeboot but thats it, and it didnt' solve anything, i've also tried verbose mode and single user mode and did the fcsk thing and nothing still, i bought the laptop brand new in 2007 the battery died in 2008 in december and it started freezing up last week then it just wouldn't start up and its been like this for 3 days now, it's a white macbook with an isight, no third party ram and same HD it came with, only thing i've changed is the software, from tiger to leopard, and i don't think its the dvd drive, but ill try an external one
Click to expand...

It sounds like you might have a bit of a lemon, it's weird for a battery to die so soon and certainly weird for it to freeze up and refuse to boot like it is now, and very weird to not boot from the disk and everything else.
 
k3rizz3k said:
it won't startup in safe mode it did a safeboot but thats it, and it didnt' solve anything, i've also tried verbose mode and single user mode and did the fcsk thing and nothing still, i bought the laptop brand new in 2007 the battery died in 2008 in december and it started freezing up last week then it just wouldn't start up and its been like this for 3 days now, it's a white macbook with an isight, no third party ram and same HD it came with, only thing i've changed is the software, from tiger to leopard, and i don't think its the dvd drive, but ill try an external one
Click to expand...

How long ago did you install leopard? Recently? Are there any additional after-market utilities installed? Shapeshifter etc?

http://support.apple.com/kb/TS1541
 
When it comes on, is it at all possible to run the Apple Hardware Test at all? If not via the internal drive then the external one?
 
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