Urgent! Please Help!!

Discussion in 'MacBook Pro' started by summero, May 21, 2007.

  1. summero macrumors regular

    summero

    Joined:
    Mar 13, 2007
    Location:
    San Diego, CA
    #1
    Hey everyone! My MacBook Pro randomly told me to hold down the power button and restart, so I did. Now it won't boot up anymore! What's going on here??! I need help ASAP please!
     
  2. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #2
    You had a kernal panic.
    Why, we don't know.
    Something either in the hardware or the operating system of the machine is damaged.

    Get your original OSX CD that came with the machine. Make sure your machine is plugged into the wall.

    Restart, put the CD in and hold the "C" key down for as long as it takes to boot from the CD.

    If it doesn't boot, take it in for service.

    If it does boot, answer the language prompt on the first screen, then go to the "Utilities" or "Installer" Menu at the top of the screen, and launch Disk Utility. Look for the icon of your hard drive in the Disk Utility left hand window.

    If you don;t see any drives listed there other than the OSX CD, take it in for service.

    If you can see the icon of your hard drive, choose it, then select Repair Disk.
    Let Disk utility repair it.

    If it says the repair failed, take it in for service.

    Report back to us - there's more, but that's enough for now.
     
  3. summero thread starter macrumors regular

    summero

    Joined:
    Mar 13, 2007
    Location:
    San Diego, CA
    #3
    Okay, I will try this now. Thank you for your help :) Wish me luck!
     
  4. summero thread starter macrumors regular

    summero

    Joined:
    Mar 13, 2007
    Location:
    San Diego, CA
    #4
    Okay I did what you said and it said "No repairs were necessary"
    What should I do now?
     
  5. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #5
    That means that your hard drive is {relatively} OK, and that your hardware isn't dead. Good.

    Now, the suspicion shifts to the OS on your hard drive. We could do a bunch of stuff.

    Start by Repairing Permissions on the drive, from Disk Utility. Then restart
    Does the hard drive boot now? Or did it boot back into the Installer on the CD?

    Then if it still fails to boot from the hard drive, I would do an Archive and Install from the OSX CD. (NOT AN ERASE!!)

    This will preserve your user folder, programs and data, but install a new OS.
    You follow the Installer prompts from the OS CD and when you get to Options, or Type of installation, choose Archive and Install.

    (If you want to save some time, click on Customize and de-select from the list the additional language fonts, and the printer drivers for brands of printers you don't own.)


    <paging Mad Jew -- please pickup the white courtesy telephone -- getting close to a time-zone handoff here... >
     
  6. summero thread starter macrumors regular

    summero

    Joined:
    Mar 13, 2007
    Location:
    San Diego, CA
    #6
    Yeah, it did fail to boot. I guess I'm going to try to do an Archive and Install.
     
  7. summero thread starter macrumors regular

    summero

    Joined:
    Mar 13, 2007
    Location:
    San Diego, CA
    #7
    Yayyyy!

    It booted up! :) I am dead tired since it is 1:10 AM here, so I will let everyone know how things are running once I get up in the morning! Thank you for your help CanadaRAM :)
     
  8. bottleddissent macrumors member

    Joined:
    Oct 27, 2006
    Location:
    Portland, OR
    #8
    It's scenes like this that make me appreciate the internet, not to mention these forums...
     
  9. summero thread starter macrumors regular

    summero

    Joined:
    Mar 13, 2007
    Location:
    San Diego, CA
    #9
    Soo I've noticed that my hard drive has used up 41.29 GB and has 70,17 GB free. It used to be around 30 GB and 80 GB. Is this because of the Archive Install I did? And also I've noticed I need to reinstall Java for Mac OS X 10.4, Release 5; AirPort Extreme Update 2007-002; Battery Update; and Mac OS X Update (Intel). Now this is going to take up more hard drive space :(
     
  10. TraceyS/FL macrumors 68040

    Joined:
    Jan 11, 2007
    Location:
    North Central Florida
    #10
    YES - that is why the space is gone.

    CanadaRAM had you install a new version of the OS - but saved your "stuff" from the old version. Kuddo's to him!

    Once you get your stuff out of that archive, you will be able to delete the extra OS and be back to your normal space.

    And yes, all those updates need to be re-applied since they didn't come on the computer, they won't be on the CDs.

    Glad you are up and running again somewhat painlessly. Reminds me i have some stuff i need a back-up of!
     
  11. summero thread starter macrumors regular

    summero

    Joined:
    Mar 13, 2007
    Location:
    San Diego, CA
    #11
    Thank you for the feedback, TraceyS/FL! I love MacRumors Forums! You guys are the best :)

    Edit: I forgot to add, what types of OS stuff should I delete so I get back my 10 GB!? I haven't deleted anything since I've gotten my MacBook Pro so I just need some suggestions. Thanks! :)
     
  12. summero thread starter macrumors regular

    summero

    Joined:
    Mar 13, 2007
    Location:
    San Diego, CA

Share This Page