Urgent -- returning MBP with screen problem -- policy?

[lacereza]

My screen started showing the dreaded vertical lines across the bottom last night. Im taking it back to the shop today. Thing is, it's not visible right now! I managed to get some photos of it last night with the about this Mac screen up. I bought it a week ago today. Will I be able to get a DOA swap using the photos as evidence?

Please reply quickly, I'm leaving for the shop in half an hour!

 

[SpookyLars]

Try, you may be able to replace with a new one.

 

[James17]

They will replace it or refund it no questions asked only when it's within the first 14 days of purchase so you should have no problems returning it.

 

[Apple Ink]

Just return it!

 

[PDE]

Since they don't have a fix for it, make sure you get it replaced. Not all MBPs have those lines. Mine did and I returned it to amazon and bought a new one. This one, after 2 1/2 months hasn't show any lines.

 

[ariesfeng]

Since they don't have a fix for it, make sure you get it replaced. Not all MBPs have those lines. Mine did and I returned it to amazon and bought a new one. This one, after 2 1/2 months hasn't show any lines.

You are correct. Make sure you got a new one. I just got my MBP replaced and this one is newly manufactured and has no problem at all.