USA & SYFY apps won't authenticate

Discussion in 'Apple TV and Home Theater' started by lparsons21, Sep 29, 2017.

  1. lparsons21 macrumors 6502

    lparsons21

    Joined:
    Jun 3, 2014
    Location:
    Southern Illinois
    #1
    New AppleTV 4K.
    Neither USA nor SYFY apps will authenticate properly. They both complain that I'm not authorized with my subscription package. But if I use the iPad with their apps, same signon works just fine.

    Tried turning them off in the single signon and then manually authenticating, same results. This worked fine on my ATV4. I don't even know who to contact about this.

    Help/suggestions welcome!
     
  2. lparsons21 thread starter macrumors 6502

    lparsons21

    Joined:
    Jun 3, 2014
    Location:
    Southern Illinois
    #2
    Worse than I thought. All the apps signed in via the settings for the tv provider are restricted in one way or another.
     
  3. AVonGauss macrumors 6502

    Joined:
    Oct 6, 2006
    Location:
    Boynton Beach, FL
    #3
    In the last hour I have authenticated the SyFy app using DirecTV Now as a provider on a Apple TV 4K.
     
  4. lparsons21 thread starter macrumors 6502

    lparsons21

    Joined:
    Jun 3, 2014
    Location:
    Southern Illinois
    #4
    Seems odd, since my ATV4 non-4k did it too with the same cable provider.
    But while it still won’t work, I logged out of my tv provider on the ATV, rebooted it and then manually went to each app and got them all working. They even show up in the tv app like they are supposed to.
     

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3 September 29, 2017