Usage and standby time the same

[mpossoff]

Hello I just noticed that in the last couple of days my usage and standby time have been showing exact same times.

Anyone else having this issue?

How can I fix it?

Thanks!

Marc

 

[mpossoff]

I'm also noticing that my usage is increasing even when I'm not using my iPhone.

I was at 88% and 1 hour 17 min usage.

Didn't use it and open my device until now. Now I'm at 80% 1 hour 35 min usage.

Definitely something is not right.

Marc

 

[cypher23]

Do you have an Exchange email account configured on your iPhone?

If your Usage and Standby times are identical, this is a symptom of either a software issue where a restore normally fixes it or an issue with an Exchange server loop where the Exchange server is not allowing the iPhone to go to sleep. If you do have Exchange, try turning off Exchange for about an hour, then turning it back on. Then monitor it from there. If the issue persists, you may need to restore as new.