Usage on "new" iphone???

Alright here's the deal... I am now on my 5th replacement... yes 5...

First one = stuck home button after 2 months of usage
Second one = Cracks around dock after 9 months of usage
Third - Fourth = Bricked due to sim card/activation issues


So now my fifth... this one they finally got to activate 100% with my sim....

I get home and it realize it has a group of stuck pixels.. so i make yet another appointment for this coming sunday.. however I just noticed something....

Am I on crack.. or should a new or refurb phone have a usage counter of say I got my phone 2 hours ago.. lifetime = 2 hours??

this phone says lifetime = 1 day 8 hours
call time = 8 hours 38 mins...

 

ok ok that has me calmed down a bit.. but seriously.. stuck pixels on a 2 hour old phone???