USB Cable not working on Mac

Filipgurcinovsk

macrumors newbie
Original poster
Oct 9, 2014
1
0
Hello, I am new to the forums, but an experienced Mac user. I recently got a Canon Eos50D DSLR and wanted to import images onto my mid 2012 macbook pro running the latest version (10.9.5)

When i plug in the camera using 4 different usb cables, non of them work, not even in the slightest, camera doesn't show up in finder, desktop, iPhoto doesn't launch, doesn't show up in disk utility. Its like there's nothing in the USB Port. The USB Port works fine, works with any USB I tried. I then tried to connect a video camcorder, using once again, 4 different cables, and still 0 response. I have tried on another very similar macbook pro and a iMac 27 Inch; Same thing. I have come to the conclusion that either all 4 USB cables are broken (Highly, Highly unlikely) or the usb ports on the camcorder, the Canon and i also tried a external hardrive which also would not show up, do not work (Also, highly unlikely)

If anyone can help me, please, this is killing me, i have tried restarting and everything, i have not been able to try on a windows computer, but will as soon as i can. What could be wrong?
 

Fishrrman

macrumors P6
Feb 20, 2009
17,160
5,520
I know this reply won't help re the USB cable, but...

... assuming the Canon uses an SD card, why not just get a USB card reader and transfer the images that way?

Something "that works" is better than being frustrated over something that doesn't...
 

stevemurrayphot

macrumors newbie
Mar 16, 2009
9
0
On Nikon cameras

there used to be a setting for data transfer where you choose PTP or something similar for the transfer mode or it wouldn't work. Have a look at the instruction manual or try a card reader, it was an obscure setting and not easy to find !
 

poiihy

macrumors 68020
Aug 22, 2014
2,273
40
I know this reply won't help re the USB cable, but...

... assuming the Canon uses an SD card, why not just get a USB card reader and transfer the images that way?

Something "that works" is better than being frustrated over something that doesn't...
Or just use the built-in card reader???

----------

Hello, I am new to the forums, but an experienced Mac user. I recently got a Canon Eos50D DSLR and wanted to import images onto my mid 2012 macbook pro running the latest version (10.9.5)

When i plug in the camera using 4 different usb cables, non of them work, not even in the slightest, camera doesn't show up in finder, desktop, iPhoto doesn't launch, doesn't show up in disk utility. Its like there's nothing in the USB Port. The USB Port works fine, works with any USB I tried. I then tried to connect a video camcorder, using once again, 4 different cables, and still 0 response. I have tried on another very similar macbook pro and a iMac 27 Inch; Same thing. I have come to the conclusion that either all 4 USB cables are broken (Highly, Highly unlikely) or the usb ports on the camcorder, the Canon and i also tried a external hardrive which also would not show up, do not work (Also, highly unlikely)

If anyone can help me, please, this is killing me, i have tried restarting and everything, i have not been able to try on a windows computer, but will as soon as i can. What could be wrong?
Go in system profile (About this mac>(More Info>) System Report)
Verify if it is connected or not
 

someoneoutthere

macrumors regular
Jul 27, 2014
202
20
The Great Lakes State
When i plug in the camera using 4 different usb cables, non of them work, not even in the slightest, camera doesn't show up in finder, desktop, iPhoto doesn't launch, doesn't show up in disk utility. Its like there's nothing in the USB Port. What could be wrong?
Click on Spotlight, type Image Capture and launch the app.
You won't see it as a "device", but you should be able to see and import your pictures through Image Capture.
Also, check your camera settings. If it is going into Sleep Mode too soon, you can't establish a connection long enough for any of the apps to recognize your device.
When I connect my Canon DSLR over the USB, the camera's digital panel on the top right hand side reads/flashes "Busy". Double check if you see that.
Hope it helps,
Best.

Edit: "Auto power off" option is under the 4th menu when you press the "menu" button in full auto mode (green rectangle)
I tried establishing a connection when the power button is at "On" and "Line/Arrow". Connects fine in both cases.
 
Last edited:

Mnowell69

macrumors regular
Jul 4, 2013
246
35
Bedford, UK
assuming you might need drivers for the mac to recognise the camera (pretty much the same way as the printer)
With the camera connected try to do a software update. That's how i got my canon printer to work
 

someoneoutthere

macrumors regular
Jul 27, 2014
202
20
The Great Lakes State
assuming you might need drivers for the mac to recognise the camera (pretty much the same way as the printer)
With the camera connected try to do a software update. That's how i got my canon printer to work
For the printer, yes. For the camera, no. I used to have the same exact camera and it didn't require any sort of installation/update in the current OS.
Link: http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_50d#DriversAndSoftware
You might want to do a firmware update your camera first. Let's see if that's going to be of any help.
EOS 50D, Firmware Version 1.0.9 [Mac OS X] 02/28/12 10.89 MB
Try that one, download and install the .dmg file and follow the prompts.
Let us know how it goes.