USB device not recognized message displayed when iPod Touch is plugged into computer

Discussion in 'iPod touch' started by tigerfan1988, Jun 23, 2010.

  1. tigerfan1988 macrumors member

    Joined:
    Nov 2, 2008
    #1
    I have a 2G iPod Touch 8GB that I purchased new from Circuit City in October 2008. Lately, whenever I have plugged it into the computer, I get a "USB Device not recognized" message. I've tried other computers/ports/cables and still get the same message. The iPod charges just fine with both the wall and car charger, but won't charge when plugged into the computer. Is there anything I can do to fix it? I'd really like to upgrade to the new iOS4, plus it'd be nice to sync music again and stuff. Thanks!
     
  2. liamkp macrumors 68020

    liamkp

    Joined:
    May 29, 2010
    #2
    Have you tried restoring it?
     
  3. tigerfan1988 thread starter macrumors member

    Joined:
    Nov 2, 2008
    #3
    It's not recognized at all in iTunes, so I could not restore it.
     
  4. liamkp macrumors 68020

    liamkp

    Joined:
    May 29, 2010
    #4
    Sorry, i guess i didnt read it right. I'm pretty sure you can put it in DFU mode without syncing it, have you tried that? If that doesnt work you'll probably have to see an "Apple Genius".
     
  5. tigerfan1988 thread starter macrumors member

    Joined:
    Nov 2, 2008
    #5
    Thanks, I'll try DFU. :) If the iPod is out of warranty, would Apple even give it a look or would they make me pay money just to have them try and figure out the problem? It's technically not my iPod (it's my dad's, but it was originally mine), but I know there's an Apple store an hour from here and I'm willing to take it there if it means getting this thing fixed.
     
  6. johnnyham macrumors regular

    Joined:
    Jun 18, 2010
    #6
    You didn't specify what OS you're using, but I'm assuming that you're using OS X since these are hardcore Mac forums ;) If so, you can follow Apple's guide to fixing issues like this.

    If you're on Windows, I would recommend deleting the USB drivers via Device Manager. Connecting to other OSes wouldn't hurt to help diagnose your issue either.

    Since you said it won't connect to other computers, I think the issue (with your computer at least) can be crossed off as being hardware. Seems to me like it's an issue with the iPod touch. I'd recommend doing a DFU restore - hold down the power button for 5 seconds, keep holding it and press the home button for ten seconds, then let go of the power button and keep holding the home button for another ten seconds or so. I think that's the right procedure... I'm pulling it off the top of my head.

    Hopefully something will fix it. I'd hate to see your iPod bricked :(
     
  7. liamkp macrumors 68020

    liamkp

    Joined:
    May 29, 2010
    #7
    Did dfu work? If its a faulty part then they might fix it for free, but im not sure. :)
     

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