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jquest68

macrumors regular
Original poster
Jun 26, 2016
188
27
Georgia
My USB isn't showing up on my iMac after the new update (Monterey 12.7.2) I have a lot of very important documents on my drive and it's not showing up. What can I do? I went to Disk Utility and nothing shows up.
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,054
13,081
You probably already did this, but...
In the finder, did you go to "preferences/settings" and choose
General - "show these items on desktop" --> external disks

???
 

MBAir2010

macrumors 604
May 30, 2018
6,975
6,349
there
I accidentally delete my external drives form the finder, folders on occasion
and just a rest of th PRAM helped once.

on these M1 I have no idea an like to know how to recover that.
what I do in the meantime is right click locations then the top position,
an that hidden drive, not on the menu, is there.

I hoped this helped and was clear.
 

BrianBaughn

macrumors G3
Feb 13, 2011
9,752
2,476
Baltimore, Maryland
Confirm with Disk Utility (with View>Show All Devices checked) to make sure it's not hidden in some way.

Check to see if other USB devices (like a thumb drive) will connect.

If it really isn't mounting or giving you a prompt when you plug it in you're going to have to check it on another Mac.

If the behavior is consistent with other Macs then you've either got a dead drive or the enclosure it's in has gone kaput.
 

jquest68

macrumors regular
Original poster
Jun 26, 2016
188
27
Georgia
I tried a disk drive and it's not showing up either. I think it's the USB on the Mac. When I connect anything it's not showing up. Could it be that the new update messed this up? it all started when I just updated to Monterey 12.7.2
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,054
13,081
What I'd try:
SMC reset (if your iMac has it).

If that doesn't work...
Try RE-installing the OS.
(I realize it's a pain, but try it anyway).

Before you do that...
Can you try "a safe boot" (boot and hold down the shift key CONTINUOUSLY).
Just something to try. Can you see the drives after a safe boot?

You didn't tell us WHICH iMac you have and WHAT YEAR it was made.
Can you boot to INTERNET recovery?
Command-OPTION-R
at boot.

Once the internet utilities are loaded, you can open disk utility.
It should be able to "see" the ports (and connected drives).
Don't do anything to them, you're "just looking".
Can you see them?
 

jquest68

macrumors regular
Original poster
Jun 26, 2016
188
27
Georgia
That wouldn't be expected under normal conditions. What model iMac is it?
iMac
Processor: 3.2 GHz Quad-Core Intel Core i5
Memory: 8 GB 1867 MHz DDR3
Graphics: AMD Radeon R9 M380 2 GB

I know it's an old model but I can't afford another computer. I'm completely broke and trying to survive with this computer.
 

jquest68

macrumors regular
Original poster
Jun 26, 2016
188
27
Georgia
What I'd try:
SMC reset (if your iMac has it).

If that doesn't work...
Try RE-installing the OS.
(I realize it's a pain, but try it anyway).

Before you do that...
Can you try "a safe boot" (boot and hold down the shift key CONTINUOUSLY).
Just something to try. Can you see the drives after a safe boot?

You didn't tell us WHICH iMac you have and WHAT YEAR it was made.
Can you boot to INTERNET recovery?
Command-OPTION-R
at boot.

Once the internet utilities are loaded, you can open disk utility.
It should be able to "see" the ports (and connected drives).
Don't do anything to them, you're "just looking".
Can you see them?
I'll give that a try. Thanks.
 
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