USB problems with Air causing restart

Discussion in 'MacBook Air' started by edssti, Feb 23, 2009.

  1. edssti macrumors newbie

    Feb 23, 2009
    I had been moving files back and forth between my WD mybook USB External HD when I pulled it from the imac without ejecting and plugged it into my air. The Air's screen dimmed and this popup came up.

    Now everytime I plug something in to my USB port, i.e. USB jump drive, External HD, even my External Air DVD drive, the same thing happens, screen dims and this message pops up. THe only item that it has not frozen up on is my Iphone, that connected fine without crashing.
  2. edssti thread starter macrumors newbie

    Feb 23, 2009
  3. r6girl Administrator/Editor


    Staff Member

    Sep 6, 2003
    That is a kernel panic. If you're getting them repeatedly like that, that's not good. Have you tried re-booting, fixing permissions, etc.? If none of that helps, the next thing I'd recommend would be a reinstallation of your OS, preferably an Erase & Install, not an Archive & Install. If that doesn't work, a trip to a Genius Bar may be in order since a hardware issue could be the cause...
  4. NC MacGuy macrumors 603

    NC MacGuy

    Feb 9, 2005
    The good side of the grass.
    Is this a new machine? Have you used the USB previously?

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