Carrier Use non-Verizon SIM card and warranty question

Discussion in 'iPhone' started by kevjen888, Oct 8, 2017.

  1. kevjen888 macrumors 6502a

    Joined:
    Jul 13, 2008
    #1
    i bought a brand new sealed Verizon model A1661 iPhone 7 Plus from a private party. Everything checked out, she even shown me the receipt of full payment. The phone is currently working fine with my T-Mobile SIM card, however when I used phone’s serial number to check warranty status, I’m getting the message warranty info can’t be displayed because phone’s not activated. I activated the phone initially with the Verizon Sim came with the phone. When it got to the welcome screen then I swapped it out for my T-Mobile SIM card. Does apple honor iPhone warranty if the phone is used by a different carrier than the phone is intended for? She bought it from a Verizon store.
     
  2. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #2
    I'm 99% sure that the warranty is still valid no matter which SIM you use.
     
  3. kevjen888 thread starter macrumors 6502a

    Joined:
    Jul 13, 2008
    #3
    Sure hope so. Could be the delay when the info gets to show up on apple’s warranty site, consider I just activated it couple hours ago.
     
  4. Reno Raines macrumors 65816

    Joined:
    Jul 19, 2015
    #4
    This happened to me using a different sim in a straightalk iPhone 5s. Straightalk said I never activated the phone even though I used it for over a year. It was a Verizon iphone but I used a straightalk sim that was ATT based and not the Verizon straightalk sim that came with it.
     
  5. kevjen888 thread starter macrumors 6502a

    Joined:
    Jul 13, 2008
    #5
    Warranty information shows up today, so I guess it takes a while to get uploaded to Apple.
     
  6. azzamitown macrumors newbie

    azzamitown

    Joined:
    Apr 22, 2015
    #6
    I use T-Mobile on a Verizon iPhone 7 Plus (and a Verizon 6S Plus before that). Done a few warranty claims and never had an issue.

    I even used the T-Mobile SIM to activate the Verizon phone.
     

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5 October 8, 2017