Used iMac 27inch

Discussion in 'iMac' started by Mlambertx86, May 4, 2019.

  1. Mlambertx86 macrumors newbie

    Joined:
    Apr 16, 2019
    Location:
    Newburgh
    #1
    I just got in a decent shape 2011 iMac 27 inch I went to turn the machine one it boots into the question mark folder, okay no problem I shut down I hit command + R boot into recovery I go into disk utility erase HD and begin to reinstall mac os 10.7 aka lion I hit okay and all that it ask for my apple Id and it will not let me.log on it won't give me verification code is there away around this I can't get into the computer any suggestions would be welcomed thanks
     
  2. chscag macrumors 68040

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #2
    Where did you purchase it from? It might be that the original owner did not clear the machine of his Apple ID or it may be locked with a firmware password.
     
  3. Mlambertx86 thread starter macrumors newbie

    Joined:
    Apr 16, 2019
    Location:
    Newburgh
    #3
    Ebay I also erases the drive I can get the apple sign on it wont Let me.sign on cause of the stupid 2 part verification
     
  4. chscag macrumors 68040

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #4
    If you purchased it off eBay, you should be able to get your money back. Return it for a refund since the machine can't be setup and used by you.
     
  5. mikehalloran macrumors 65816

    Joined:
    Oct 14, 2018
    Location:
    The Sillie Con Valley
    #5
    This doesn’t always work but it’s worth a try.

    To Reset or Disable with Firmware Password Utility
    1. Reboot the Mac and hold down Command+R to enter recovery mode.
    2. At the Utilities screen, go to the Utilities menu bar item and choose “Firmware Password Utility”
    3. Select to turn the Firmware Password to OFF.
    With later OS, it may go to 2-step authentication but not always.
    --- Post Merged, May 4, 2019 ---
    Otherwise...

     
  6. Mlambertx86 thread starter macrumors newbie

    Joined:
    Apr 16, 2019
    Location:
    Newburgh
    #6
    Okay so if I try that and it still doesn't work there's no work around at all ??
     
  7. chscag macrumors 68040

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #7
    I believe this method of removing a firmware password will work for a 2011 iMac. It wasn't until 2012 that Apple started requiring proof of ownership before they would do a reset of the firmware password.
     
  8. Mlambertx86 thread starter macrumors newbie

    Joined:
    Apr 16, 2019
    Location:
    Newburgh
    #8
    The firmware password is off and its matter of signing on I keep getting errors like unavailable or this apple Id has not yet been used with the app store
     
  9. chscag macrumors 68040

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #9
    Do you have a valid Apple ID? And have you registered it with the App Store? Also, it sounds like the previous owner may not have cleared his Apple ID from the iMac. In other words, Apple thinks it's still owned by someone else. And, have you contacted the eBay seller about the problem you're having?
     

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8 May 4, 2019