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used wrong CC with not enough avail credit, what happens now?
- Thread starter ScKcBc
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Right now my account was only hit with a $1 charge. I would call Apple ASAP tomorrow and let them know that you need to change payment method.
Better yet, you will probably be able to do so online yourself once your order is no longer in the processing state. I wouldn't worry too much. You got the order in which I think matters the most.
Better yet, you will probably be able to do so online yourself once your order is no longer in the processing state. I wouldn't worry too much. You got the order in which I think matters the most.
I am not sure, when I bought my MBA it was pending till it shipped.
Yeah I only have a $1 pending charge on my CC from Verizon.
Placed my order at 3:11am EST using Apple Store app. CC company left me voice-mail at 9:00am saying they denied charge. I called them and they apologized and said a lot of fraud from Apple.com. They didn't first try to contact me to see if the charge was valid, they just denied...WTF! I was ticked.
Anyway, they set their system to accept the charge. I went to my order status at Apple (once I got thru) and saw a msg about the charge denial and an option to retry or use an alternate CC. I retried and it went through. Delivery estimate still Sept 21st, but holding my breath.
Anyway, they set their system to accept the charge. I went to my order status at Apple (once I got thru) and saw a msg about the charge denial and an option to retry or use an alternate CC. I retried and it went through. Delivery estimate still Sept 21st, but holding my breath.
I had your exact issue. Had an e-mail from Apple saying my card was declined and the option to change payment method. Put in a different card (had to ask to borrow a parent's and then pay them back, how embarassing) and then everything was fine. It said my new payment method was accepted, and my order is now sitting at "Processing" with the same 9/21 date.
Even more embarassing b/c my total for 2 64GB iPhone 5's for me and my wife came to $1498 plus tax, and my card's limit was around $50 short... I'm selling my unlocked 4S's on eBay so once they sell I'll probably only owe somewhere between $300-500, but explaining all of that to a parent at 7am and asking to use their card just for the pre-auth was a little tough. Lucky I have very understanding parents. ;-)
I made a thread about this earlier asking if anyone knew for certain how the queue handles such situations. My guess/hope is that for a certain period of time (24 hrs?) it holds your spot in the queue to give you another chance to enter a working card. Just curious what the time window is or if maybe there is some other procedure I'm not aware of.
If anyone knows from experience how this can impact your delivery date, etc., I am also curious to find out.
Even more embarassing b/c my total for 2 64GB iPhone 5's for me and my wife came to $1498 plus tax, and my card's limit was around $50 short... I'm selling my unlocked 4S's on eBay so once they sell I'll probably only owe somewhere between $300-500, but explaining all of that to a parent at 7am and asking to use their card just for the pre-auth was a little tough. Lucky I have very understanding parents. ;-)
I made a thread about this earlier asking if anyone knew for certain how the queue handles such situations. My guess/hope is that for a certain period of time (24 hrs?) it holds your spot in the queue to give you another chance to enter a working card. Just curious what the time window is or if maybe there is some other procedure I'm not aware of.
If anyone knows from experience how this can impact your delivery date, etc., I am also curious to find out.
same thing happened to me, i got an email this morning i called with a different card and the apple rep said delivery still on for 9/21
i was freaking out, but luckily it all worked out
i believe apple charged my account the full amount at the time i preordered and it came back as declined because apparently my bank thought it was a fraudulent charge
i was freaking out, but luckily it all worked out
i believe apple charged my account the full amount at the time i preordered and it came back as declined because apparently my bank thought it was a fraudulent charge
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Apple on debit cards authorises the full amount, on credit cards they just do a £1 charge.
As long as you got the order in there in time, you should be fine. I ordered using my debit card around 3 minutes after orders opened and got my order in for 9/21 delivery. About 30 minutes later, I decided to check on the order to see if the status had changed in the apple store app on the phone, where I ordered it, since I had only received the initial email. When I got into the order I noticed a red flag indicating that Apple was unable to authorize my card. I immediately switched it to a credit card, and my delivery date didn't change. I called after I got up this morning to add Applecare+ to my order and specifically asked if my delivery date had changed, which it hadn't. Turns out my card was not declined due to insufficient funds, but it was unable to be authorized because my bank had flagged the purchase as suspicious, something I had no idea about last night.