User account gone after AppleCare

[sportsfanMAW]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

Hi all, so I just got my 15in MBP back from apple today after having some extensive repairs done. However when I boot up the computer to log in the only user account option it gives me is "other" I don't know the username or password for "other" and therefore can't log on. I tried my name and the password it was before and it didnt work. I do have my whole computer backed up to an external hdd but if their is just a simple username and password I can enter to get back in that'd be a lot faster.

Thanks in advance!

 

[mofunk]

Can you take it back. Normally Apple will ask you to boot up before leaving the store to make sure everything is running. Give them a call and ask what they did

 

[sportsfanMAW]

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They just closed.. I'd have to wait until tomorrow and at that rate I could just restore from backup...

 

[jenzjen]

They just closed.. I'd have to wait until tomorrow and at that rate I could just restore from backup...

If you're confident that you have everything backed up, looks like a good reason to do a complete wipe & re-install if you haven't done one in a year or so.

 

[sportsfanMAW]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

Well I just got on using the username root and my password. All of my applications are there but my preferences and music arent. Also no harddrive appears on the desktop. I guest I will just restore though..