User account gone after AppleCare

Discussion in 'MacBook Pro' started by sportsfanMAW, Dec 3, 2010.

  1. sportsfanMAW macrumors regular

    Joined:
    Dec 27, 2006
    #1
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

    Hi all, so I just got my 15in MBP back from apple today after having some extensive repairs done. However when I boot up the computer to log in the only user account option it gives me is "other" I don't know the username or password for "other" and therefore can't log on. I tried my name and the password it was before and it didnt work. I do have my whole computer backed up to an external hdd but if their is just a simple username and password I can enter to get back in that'd be a lot faster.

    Thanks in advance!
     
  2. mofunk macrumors 68000

    mofunk

    Joined:
    Aug 26, 2009
    Location:
    Americas
    #2
    Can you take it back. Normally Apple will ask you to boot up before leaving the store to make sure everything is running. Give them a call and ask what they did :cool:
     
  3. sportsfanMAW thread starter macrumors regular

    Joined:
    Dec 27, 2006
    #3
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

    They just closed.. I'd have to wait until tomorrow and at that rate I could just restore from backup...
     
  4. jenzjen macrumors 68000

    Joined:
    Aug 20, 2010
    #4
    If you're confident that you have everything backed up, looks like a good reason to do a complete wipe & re-install if you haven't done one in a year or so.
     
  5. sportsfanMAW thread starter macrumors regular

    Joined:
    Dec 27, 2006
    #5
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

    Well I just got on using the username root and my password. All of my applications are there but my preferences and music arent. Also no harddrive appears on the desktop. I guest I will just restore though..
     

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