User having problem with mac remembering settings

Discussion in 'macOS' started by glennyboiwpg, May 11, 2007.

  1. glennyboiwpg macrumors 6502

    Feb 16, 2007
    I work on a PC but I have mac users in my office, and with the head tech guy on vacation i (a programmer) have to support everyone.

    A user has it set up so that has a roming profile, (i'm assuming the profile is held on one of our g4s that are acting as a server).

    He also has an external maxter hard drive (I think connected through firewire 800) and in Ilistrator its set as his primary hard drive.
    (Illistrator -->preferences --> plug in scratch drive) This setting should be set to the external hard drive, but it always keeps going back to the primary hard drive.

    any clue whats going on?
  2. NJuul macrumors 6502

    Mar 15, 2006
    Is the external drive plugged in and mounted on the desktop?
    If not, Illustrator will revert back to the internal drive.
  3. glennyboiwpg thread starter macrumors 6502

    Feb 16, 2007
    yes, the external hard drive, has never been unplugged. and I doubt it was ever unmounted either.

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