Hi all,
I can't really find a similar post. One of my clients has a macBook Pro 2016, which has been encrypted on High Sierra and updated recently to Mojave.
The problems started off with searching within his email.
As common as it is, I ran the outlook search tool from microsoft and it solved it at that moment.
The next day he called me again and running it again did not work. So I disabled and removed his spotlight and started the indexing again.
sudo mdutil -i off /
sudo rm -rf /.Spotlight*/
sudo mdutil -i on /
sudo mdutil –E
This solved the issue again, but today he called me up again that it's gone again!
After trying to remove his spotlight settings in ~/Library/Preferences I figured he had no access to his folder...
Going a bit more up I found he had no access to his Desktop (in a Finder window, but from the desktop itself it worked fine..)
Further up his homefolder received the username and group from the local admin account...
After fixing this with sudo chown -R username:staff /Users/username it's fixed and searching worked straight away.
Now I'd like to know if others are facing the same issue as I'm afraid this is going to re-ocure again, and this client is our Branch Director
I can't really find a similar post. One of my clients has a macBook Pro 2016, which has been encrypted on High Sierra and updated recently to Mojave.
The problems started off with searching within his email.
As common as it is, I ran the outlook search tool from microsoft and it solved it at that moment.
The next day he called me again and running it again did not work. So I disabled and removed his spotlight and started the indexing again.
sudo mdutil -i off /
sudo rm -rf /.Spotlight*/
sudo mdutil -i on /
sudo mdutil –E
This solved the issue again, but today he called me up again that it's gone again!
After trying to remove his spotlight settings in ~/Library/Preferences I figured he had no access to his folder...
Going a bit more up I found he had no access to his Desktop (in a Finder window, but from the desktop itself it worked fine..)
Further up his homefolder received the username and group from the local admin account...
After fixing this with sudo chown -R username:staff /Users/username it's fixed and searching worked straight away.
Now I'd like to know if others are facing the same issue as I'm afraid this is going to re-ocure again, and this client is our Branch Director