I recently cracked my screen and I want to pay the $79 and get my iPhone 6 replaced (not just new screen) with AppleCare+. I don't have much free time to go to the nearest Apple store, but I could find the time if need be. It would probably be easier for me to call Apple and do an express replacement. From your experience, will I get a better quality replacement iPhone 6 by heading into the Apple store or by using Express Replacement? Or is it just a toss up? The reason I ask about Express Replacement is that I've seen a few posts (not specifically on MacRumors) here and there mentioning poor quality control on the iPhone replacements people received when using Express Replacement. Thoughts? Edit: Just wanted to give an update. I took my phone to the Apple Store yesterday and they replaced the screen, not the entire device. I didn't find and scratches or anything of that sort after they returned it to me. It took about an hour, but I'm happy with the end result.