Using iPad Phone App To Access Voice Menu Options At Offices Does Not Work

[papbot]

i had previously posted that you can place calls using the phone app on the iPad with no issue, but once connected to, let’s say, a medical office, you cannot select a voice menu option (press x for..) as those presses are not recognized. Playing around with this today, I found that while in the iPad phone app, if you have a Magic Keyboard, or other physical keyboard, attached you can use the number keys to “dial” a call, and use the return key to place the call. I was never aware of this. However, neither the keyboard nor the onscreen keypad can be used to select voice menu options Those key presses are not picked up by the system you’ve called. You’ll have to hang up and use your phone to make the call and use voice menu options.