Using iPhone with work email(lotus notes)

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jcapz, Apr 22, 2009.

  1. jcapz macrumors member

    Jul 28, 2008
    I put this up in another thread but figured I can put it here as well....

    I had a question regarding emails through work. I am part of a corporate company which has many restrictions and have not adapted to the iphone at all yet. They are all about the blackberry still and said that maybe eventually they will adapt to the iphone. Has anyone out there been able to have work emails pushed to their iphone when you are not in control of the IT support team and have no access to the control of work email? The emails are used with Lotus Notes and I am getting completely tired of never being able to access my work email outside of the office due to me being on the road everyday. I have seen some threads of people saying they like how they can access their work email with MobileMe but how? If anyone can help I would greatly appreciate it.

    Basically to sum it up my questions are:
    Can my iphone get email from a corporate lotus notes account?
    Can MobileMe be used for that?
    If not MobileMe what is another solution?
    Has anyone had this resolved for them?
  2. apeacock macrumors member

    Dec 9, 2008
    I wouldn't try this - if cooperate IT says no iPhone, they're going to be very unhappy if you somehow bypass their policies to get your iPhone onto the network. Unfortunately, the blackberries are quite a bit more secure than an iPhone and much nicer from a network administrator's point of view. Until Apple plays some catch-up (which most likely won't happen in the current hardware revision - full device encryption is one thing that comes to mind) it will be much harder to get through IT departments, especially for people that work in higher-risk industries (such as financial companies).
  3. mza4 macrumors newbie

    Oct 30, 2008
    I use companion link to sync my calender and task sfrom Lotus notes to google. My iphone is setup to with google Calender / gmail via exchange. I cant get my work email, but the rest works fine.
  4. iFerd macrumors 6502a

    Jul 20, 2007
    My organization has set me up so I can use Lotus iNotes, which is a web based interface to Lotus Notes. It allows me to read and respond to my email, much as I would using the web interface on a desktop. It also allows me to see my calendar for today only, and I can move backwards or forwards one day at a time, but there is not other view, and I cannot edit the calendar with this interface. So it works and satisfies the IT folks. Using it does require server side modifications of my account, but I don't know what those are. It isn't all that convenient to use. I do use it on occasion, but if I am going to be traveling for an extended period and need access to Notes, I still carry a BlackBerry along.

    I also sometimes use a mail rule to forward all of my Notes messages to a Gmail account I set up for just that purpose, which makes for more convenient and routine reading. I don't have to log on especially to check mail this way, it comes on the polling schedule set up in the iPhone Mail application. However, replies will show that they come from Gmail, not from the original Lotus Notes account. Not so hot.

    Anyway, those are my experiences.
  5. nefan65 macrumors 65816


    Apr 15, 2009
    I do agree with others here, that you should ask IT first. Make your case, etc., but DO NOT bypass policies. They can sack/can you for that...

    The whole BB's are more secure argument is bogus. I believe Notes [I know Exchange does, because I support it!] has an option for mobile phones to be able to disable/wipe remotely. The biggest benefit to BB's are that admins can remotely wipe them if lost via the BES Server. Exchange can do this in the management console [2007], and it works on all mobile phones supporting Activesync [Windblows Mobile, iPhone, etc.], and BB's.

    Hope that helps...
  6. cellocello macrumors 68000


    Jul 31, 2008
    Toronto, ON
    Ya ... this is a question for your IT department.

    Besides, why do you want work emails on your personal phone?
  7. bytethese macrumors 68030


    Jun 20, 2007
    Cranford, NJ
    Lotus Notes best integrates with RIM/BES. It sorta sucks because I have my iPhone and then my BB Curve for work. MobileMe is it's own system. You pay $100/yr and you get push mail to your iPhone, but it's its own system and will not integrate with Notes.

    You need to get your IT Dept to upgrade to the latest version of Domino on the server and then you can use iNotes to check email, calendar, etc.
    Nope, not easy to upgrade Domino in the environment I work in.
  8. Aaleck macrumors 6502a


    Oct 11, 2007
    Michigan, USA
    I don't think so no... Probably be better off just waiting till the IT adapts to the iPhone...
  9. jcapz thread starter macrumors member

    Jul 28, 2008
    Just want the work emails on my personal phone because sometimes clients or reps who need an immediate answer to things I won't know until the next day sometimes.
  10. jcapz thread starter macrumors member

    Jul 28, 2008
    Oh well thanks for all the input I appreciate it.
  11. grigby1 macrumors newbie

    May 9, 2008
    Just stumble across your post jcapz. Lotus Notes supports POP3 mail and IMAP. If the web version of Notes is activated you should be able to set up POP3 without your IT's help - but you should ask anyway. You will need your IT's help setting up IMAP. I use the IMAP version and as a result, have all the desktop client folders available on my iPhone too. It isn't push but rather fetch. You can set the time interval to fetch your new mail, 15 min., 30min., and hour, etc. good enough for me. I also use CompanionLink for Google Sync ($29.95) to sync my Notes calendar and personal address book to a Google mail and calendar account which is then pushed to the iPhone. changes on the phone oare sync'd back to your address book and calendar the next time you sync. Works great. I am one happy iPhone camper.
  12. jcapz thread starter macrumors member

    Jul 28, 2008
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_0 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7A341 Safari/528.16)

    Thanks for your feedback..I'm definitely going to look into companionlink
  13. jcapz thread starter macrumors member

    Jul 28, 2008
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_0 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7A341 Safari/528.16)

    Now let's say i use companionlink..will that then cause me to have to stop using MobileMe?or do all contacts merge together somehow?
  14. DeepIn2U macrumors 603


    May 30, 2002
    Toronto, Ontario, Canada
    Sorry but you're SORELY mistaken!
    IT Admins can "Choose" to either wipe or disable collaboration of PIM/Email or both - if you as a user says I left my BB at a convention and you've confirmed its retrieved and being held for you at their security until you arrive to retrieve it. Since you as a user will still be travelling with no PC access to iNotes or corporate laptop this is a good solution (if no callback in 24yrs/12hrs I'd wipe it personally). Also IT Admins can disable PIM sync seperately and support for the following:
    Corporate Intranet sites and corporate applications set for secure mobile access via Java/RIMlets.

    There is MUCH more to BES Infrastructure that has kept all levels of Government, Police, Business' and corporations moving at modern technology.

    That said you CAN administer Memo's & PIM syncing & wiping remotely via Lotus Traveler (a seperate installation; yet part of Domino Server v8.5.1). yes your IT department must have Domino Server & Traveler v8.5.1 installed and enabled if you want complete Memo, PIM (Calendar, Journal/notepad, AddressBook), and SameTime (IM) support. This is more ideal and powerful than iNotes.

    Yes this is supported directly from IBM and Admins can use this - Oddly enough many of the recently released S60 devices like the E71 from last year does NOT support remote wipe (??) yet the iPhone does.

    As a contractor for so many years - many corporations implement Notes for seucrity but on top of that RSA SecureID Token's for access to iNotes (EVEN on corporate assets: laptops; BB's on BES are immune to this implementation). I'm unsure if Traveler has no need for RSA SecureID Token support; however there IS a function on iPhone 3.1.1 for RSA in the Settings. Since RSA Token changes every 60 seconds that hardware component "MAY NOT" work with the iPhone's built in mail app - however its possible that an RSA Software Token can be used. Its been a LONG while since I've used Notes but hopefully I'll be at it again and will post some more either in these threads or as a consolidated thread.

    PS: I used to administer BES 4.1 SP5 on Exchange and troubleshoot BB's on Domino so I'm fully aware what is possible via BES. Personally I'd rather avoid BES all-together since its WAY too expensive and iPhone via Open Directory and hopefully via ActiveDirectory can be seen as an asset (even via MS SMS) for implementation.

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