Does anyone know if there is any quality control differences in regards to stock vs custom OR online order vs Apple in-store? Well, I ordered a C2D MBP CTO w/ 160 HD and glossy screen. I was guaranteed a screen with no dead pixels. Oh course when I got it, I had some dead pixels (my only main sticking point), gaps in frame (which I don't mind), uneven keyboard (which I don't mind), and the uneven backlighting (dark on right side). So, they graciously exchanged it. I had to wait a week (no biggie). But, when I got the replacement, it not only had dead pixels (the dead pixels were faint though, don't know why), but it had an even worser frame gap and banding. In addition, text was grainy and watching DVD's was grainy (it was the same on the first as well). I was going to keep it b/c I didn't want to wait anymore (closest Apple store w/ edu disc. is 3 hrs) and I could get over these pixels (they probably blended in with the graininess). However, I stuck a CDR in the drive and this thing just freaked out on me, grinding and vibrating like crazy. So, needless to say I was depressed . I just figured that Apple has slacked and I was going to have to use my 12" PB till they got their act together. But, immediately my girlfriend suggested driving to the Apple Store and making a road trip out of it. So, I called the Apple Store Manager and told him that I needed a dead-pixel free MBP. He said that he would give me ONE free return (not including my online orders). He said that he very rarely ever hears about dead pixels (he was aware of the dead pixel policy) and is always willing to let a customer return once just because it is so rare. When I got there, I purchased and proceeded to open my MBP. While opening, I have no idea but, I immediately felt that this laptop was put together a lot better. I proceeded to test it out thoroughly and yes I did look like a weirdo sticking my nose up against the screen running pixel check (but I drove 3 hrs!!!). This laptop is totally perfect. No gaps, no dead pixels, no banding, no graininess (I can't believe the difference in DVD's between this and my previous 2 MBP's), absolutely perfect, except it has the 120gb HD rather than the 160gb HD that I wanted. Is there a bad assembly line for custom orders vs. stock orders? Does the Apple Store get better QC? Anyway, has anyone else had a similar experience or was this a coincidence?