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Velcro on SwitchEasy Canvas (contacting SwitchEasy)

A

ajo

macrumors 6502a
Original poster
Since owning the SwitchEasy canvas (bought from Amazon) the case is a good case, but the Velcro that is meant to hold the back to the case has never worked.

Is this a comon problem, I have tried emailing SwitchEasy twice but have had no replies yet at all (been a few weeks now)

What is the best way to exchange the case?
 
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