Ventura: kernel panics while on sleep and other USB issues.

[er-minio]

Mac Os Ventura 13.0 (22A380)
3.2 GHz 6-Core Intel Core i7
Razr Core Chroma RGB Enclosure with AMD Radeon RX Vega 64

I don't know why I updated on day one (that is on me), but this is a royal mess.
Had to waste two hours on Sunday to get my Mac going again to complete a 45 minutes work task.
I wrote about what is happening in the GPU thread here too: https://forums.macrumors.com/threads/ventura-and-egpu.2352805/?post=31687871#post-31687871

Situation as it stands:

1. Computer would kernel panic and shut off completely if left idling or sleeping.
That is, you go away for 15 minutes for a coffe, and get back to the Mac completely shut off.
This has some complications, as explained in the thread linked above, because the computer would restart in Recovery Mode and the eGPU doesn't work in Recovery Mode. So you have to patch the monitor directly to the Mac via HDMI, exit Recovery Mode, boot properly, login, shut down, disconnect the HDMI and restart... with the monitor driven by the eGPU this time.
The eGPU not working during updates/recovery is normal, it has been like that since Monterey, but it is compounded by having a computer that crashes every 45 minutes.

I have seen somewhere someone mentioning that the sleep kernel panics could be caused by external USB devices that are power hungry and cause issues when the computer goes into low power mode (sleep).
I do have a few external drives: 2x mechanical (powered) and 2x external SSDs (powered via USB) but those are connected to a powered USB hub. I also have an USB dongle connected (https://www.amazon.co.uk/gp/product/B081YGDBG7/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1).

At the moment I am keeping the computer always awake using Amphetamine, because you cannot prevent sleep from the updated System Settings (you can't make this stuff up) anymore.

This seems to keep the problem at bay, for now.

2. I have a Logitech Streamcam. Bought it in 2020. It had an annoying bug where the audio output from the camera would start looping during a call, rendering the camera useless. The only way to solve this was to restart the computer.
It took me a month to understand what was going on, and it turns out the problem happened when the camera was connected to a slower USB bus (camera was connected to my external monitor). I bought an extension and connected the camera directly to the Mac mini and never had the issue again for two years... until now.
The Streamcam is unusable again, same exact problem.

3. Computer freezes semi-randomly. Cursor stops moving. Audio goes on for a few seconds, then the entire system halts and you have to manually shut it off from the power button, no other way. I haven't verified this yet (couldn't to experiments today) but this might be happening when using wired headphones connected via USB (DacMagic XS). I'll try to test again this evening.

Seems to me that all the issues might be USB related? Are there any massive changes in USB management in Ventura?

To say that I am annoyed at all this is an understatement. It was all working perfectly until the update.

Thanks in advance for any help, in case.

 

[ylluminate]

Similar and terrible experiences here - go back to Monterey. This is the worst OS release out of Apple I've seen in 21 years and really is of the early beta quality vs a gold master. Even the 13.1 beta didn't help problems I'm seeing. I would suggest staying with Monterey until macOS 14 at this rate. Apple seems to really need to work through a lot of problems with their strange and dramatic and bad (UX + CoreOS/kernel) level choices.

 

[er-minio]

Similar and terrible experiences here - go back to Monterey. This is the worst OS release out of Apple I've seen in 21 years and really is of the early beta quality vs a gold master. Even the 13.1 beta didn't help problems I'm seeing. I would suggest staying with Monterey until macOS 14 at this rate. Apple seems to really need to work through a lot of problems with their strange and dramatic and bad (UX + CoreOS/kernel) level choices.

We need a Tune Up update, like for MacOS 7.1

Seriously: I was considering ditching the mini+egpu combo since they started preventing it to work during some boot stages. But I’m unsure to throw more money at the problem (Mac Studio) for now, given the appalling software quality.

 

[ylluminate]

Apple did a couple of those releases such as with Mountain Lion and others. The advent of mobile-device priority has been the Great Destroyer for Apple post Steve's death. 😞

 

[er-minio]

The issue I am having is that, despite using Amphetamine, the computer shuts off anyway when it's left idling.

This is an extract from the last kernel panic, just now:

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               WindowServer [172]
Path:                  /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
Identifier:            WindowServer
Version:               ???
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               88

Date/Time:             2022-10-31 20:27:00.8600 +0000
OS Version:            macOS 13.0 (22A380)
Report Version:        12
Bridge OS Version:     7.0 (20P411)
Anonymous UUID:        FB3627EA-C7A6-E0CC-ABAB-9E9DAAE60F97

Sleep/Wake UUID:       DE6416A4-F125-49C8-A3CF-376A7F425D98

Time Awake Since Boot: 18000 seconds
Time Since Wake:       17 seconds

System Integrity Protection: enabled

Crashed Thread:        0  ws_main_thread  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

ID   Vend/Dev
b622 687f1002
Seconds Ago   ID   Type
    23000.0   b622 Attach


Kernel Triage:
VM - Returned success with no page
VM - Returned success with no page
VM - Returned success with no page


Thread 0 Crashed:: ws_main_thread Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                0x7ff80369d30e __pthread_kill + 10
1   libsystem_pthread.dylib               0x7ff8036d4f7b pthread_kill + 263
2   libsystem_c.dylib                     0x7ff80361eca5 abort + 123
3   libsystem_c.dylib                     0x7ff80361dfbe __assert_rtn + 314
4   SkyLight                              0x7ff8084d5a2f

Maybe related?

https://forums.macrumors.com/threads/window-server-hanging-after-sleep-13-0-beta-22a5373b.2365768/

 

[er-minio]

And this morning:

panic(cpu 0 caller 0xffffff800b0f928a): AMDFramebufferVega10::setPowerState(0xffffff86ac898000 : 0xffffff7fa08948ca, 0 -> 1) timed out after 45564 ms @IOServicePM.cpp:5547
Panicked task 0xffffff950c8c4218: 338 threads: pid 0: kernel_task
Backtrace (CPU 0), panicked thread: 0xffffff9045fb4b30, Frame : Return Address
0xffffffeb1122ba90 : 0xffffff800a9edf9d
0xffffffeb1122bae0 : 0xffffff800ab5b786
0xffffffeb1122bb20 : 0xffffff800ab4aa10
0xffffffeb1122bb70 : 0xffffff800a988951
0xffffffeb1122bb90 : 0xffffff800a9ee27d
0xffffffeb1122bc80 : 0xffffff800a9ed929
0xffffffeb1122bce0 : 0xffffff800b1e0ecb
0xffffffeb1122bdd0 : 0xffffff800b0f928a
0xffffffeb1122be30 : 0xffffff800b0f8b49
0xffffffeb1122be40 : 0xffffff800b1134ae
0xffffffeb1122be80 : 0xffffff800b0f7968
0xffffffeb1122bea0 : 0xffffff800aa47b68
0xffffffeb1122bee0 : 0xffffff800aa48c1b
0xffffffeb1122bfa0 : 0xffffff800a98819e

Process name corresponding to current thread (0xffffff9045fb4b30): kernel_task

Mac OS version:
22A380

Kernel version:
Darwin Kernel Version 22.1.0: Sun Oct  9 20:14:54 PDT 2022; root:xnu-8792.41.9~2/RELEASE_X86_64
Kernel UUID: BF7C9676-EF23-3E8D-A2E2-25DAC63091B6
roots installed: 0
KernelCache slide: 0x000000000a600000
KernelCache base:  0xffffff800a800000
Kernel slide:      0x000000000a6dc000
Kernel text base:  0xffffff800a8dc000
__HIB  text base: 0xffffff800a700000
System model name: Macmini8,1 (Mac-7BA5B2DFE22DDD8C)
System shutdown begun: NO
Hibernation exit count: 0

System uptime in nanoseconds: 18944982987424
Last Sleep:           absolute           base_tsc          base_nano
  Uptime  : 0x0000113af8fb402e
  Sleep   : 0x0000112ff163031a 0x00000000c6471501 0x00001129b60a6682
  Wake    : 0x000011300064c275 0x00000000c6294ce6 0x0000112ffb56d7ed
Compressor Info: 4% of compressed pages limit (OK) and 9% of segments limit (OK) with 1 swapfiles and OK swap space
Zone info:
  Zone map: 0xffffff803e5e4000 - 0xffffffa03e5e4000
  . PGZ   : 0xffffff803e5e4000 - 0xffffff80425e5000
  . VM    : 0xffffff80425e5000 - 0xffffff850e918000
  . RO    : 0xffffff850e918000 - 0xffffff86a7f7e000
  . GEN0  : 0xffffff86a7f7e000 - 0xffffff8b742b1000
  . GEN1  : 0xffffff8b742b1000 - 0xffffff90405e4000

 

[ELYEN01]

My 2020 Macbook Air kept crashing with sudden USB disconnection from the USB dock when using the USB-C docking station with an external display every so often (like once every 45 minutes to one hour) after I upgraded to Ventura OS. I suspect it may be due to the USB-C privacy protection feature from the new OS. The docking station I use is the Totu USB-C Dock TT-DC002A (https://www.amazon.com/TOTU-Upgraded-Universal-Charging-Extended/dp/B0838WTFD1/ref=sr_1_3_sspa?crid=10T4MHAMHEUDS&keywords=Totu+USB-C+Dock+TT-DC002A&qid=1666989763&qu=eyJxc2MiOiIwLjg3IiwicXNhIjoiMC4wMCIsInFzcCI6IjAuMDAifQ==&s=electronics&sprefix=totu+usb-c+dock+tt-dc002a,electronics,890&sr=1-3-spons&th=1). I have tried using two different docking stations of the exact same model and reverted back to the Monterey OS without the disconnection issue, so I have confirmed the hardware is functional. I appreciate it if someone could have a solution to the issue. Thanks!

 

[er-minio]

> I suspect it may be due to the USB-C privacy protection feature from the new OS

My Mac mini is Intel.
If I understood it correctly, the USB security thing is Apple Silicon only?

 

[katesavage2001]

> I suspect it may be due to the USB-C privacy protection feature from the new OS

My Mac mini is Intel.
If I understood it correctly, the USB security thing is Apple Silicon only?

I have an Intel CPU and am unable to use any USB devices via my dongle which makes it impossible to get to my backups or thumb drives. Even SD cards are an issue. Luckily I have a card reader that can go into the USB-to-USB-C dongle or USB-C. The same reader and card combo will work only if I use the USB-C port.

 

[JasOnBass]

Been having the same problem. I updated to Ventura a few weeks ago. I've had at least 4 Kernel panics since. 2 while I was editing and 2 while it was sleeping. Woke up to another one this morning 🙄

I spoke to somebody on the phone and they told me it might have something to do with external devices. He told me to disconnect everything that wasn't a keyboard and mouse and see if it keeps happening. I'll give it a shot, but god this is such a pain in the ass!

I also have an Intel CPU

 

[JasOnBass]

NOPE! Happened again this morning! 😫

 

[JasOnBass]

JUST WHEN I THOUGHT IT WAS OVER TOO! 🤬

I've been shutting down my Mac every night for just over 2 weeks now, which is not what I'm used to doing. I usually only turn it off when I'm traveling or when it needs to update. Anyways, it worked for a little while, so last night I decided to start leaving it on again. This time she made it through to the morning! I hoped that meant it was finally over! Then I left for about a half an hour to grab lunch and came back to find... you guessed it, it shut down while I was gone. As it turned back on I was greeted with, "Your computer was restarted because of a problem." I don't know what to do!

This is ridiculous, I expected better from Apple

 

[baas]

Did you try resetting the SMC? I've had this issue as well on my 2018 Macbook Air on Monterey and Big Sur. Resetting the SMC controller resolved it for me. https://support.apple.com/nl-nl/HT201295

 

[nealb0wen]

The advent of mobile-device priority has been the Great Destroyer for Apple post Steve's death. 😞

quote of the day.

 

[JasOnBass]

Did you try resetting the SMC? I've had this issue as well on my 2018 Macbook Air on Monterey and Big Sur. Resetting the SMC controller resolved it for me. https://support.apple.com/nl-nl/HT201295

Man, I don't even know what an SMC is 😅

I'll look into it though

 

[hunterlars]

I also had a similar situation when updating to ventura, which was really annoying for me. But now I still don't know how to fix this case.

 

[Sarpdoruk Tahmaz]

My setup is as follows;
I have a M2 MBP 13" and I use it in clamshell mode connected to my screen (Philips 329m1rv) through a USB-C cable which is capable of charging it with 65W PD and serving as a USB hub at the same time. I plug in my USB peripherals to my screen and then the rest is handled by the USB-C <--> USB-C connection between it and the MBP.

I've been having the same problem for quite some time. If leave my MBP idle for a couple of minutes, screensaver kicks in and then it restarts itself displaying a report after I login telling me that my computer has restarted unexpectedly. It also happens when I'm using my computer actively, not doing heavy stuff, like browsing or typing. First, the screen freezes, can't move the cursor around then a pink/magenta screen is displayed for a second and then it restarts.

I've updated all applications and the OS. I've tried quitting one application at a time until I experience a restart. I've tried running extended diagnostics. Nothing has worked until yesterday.

I have a Logitech MX Master 3 mouse and it comes with a unifying usb adapter which is plugged in to my screen's USB hub. Yesterday I removed it and started using my mouse with bluetooth connection. I haven't experienced a single crash/restart since then. Compared to 5-6 crashes per day, I think I've found the problem.

TLDR;
If you have a Logitech device and you're using a unifying adapter for connection, just stop using it and switch to bluetooth connection if possible.

Hope this helps someone.