Carrier Verion 6s Shipping Issue

Discussion in 'iPhone' started by powerbuddy99, Sep 13, 2015.

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Are you experiencing a smiliar issue?

  1. Yes

    33.3%
  2. No

    66.7%
  1. powerbuddy99 macrumors newbie

    Joined:
    Sep 13, 2015
    #1
    I was in touch with Verizon's customer service, due to the confirmation email they sent, they had my APT # wrong. They rep acknowledged that there was a problem with the new system, and will remove the second address line for the shipping. Now they are asking me to wait till FedEx ships it and notify them to change the address. I was wondering if anyone of you are experience a similar problem
     
  2. Attack Eagle macrumors newbie

    Attack Eagle

    Joined:
    Jul 21, 2015
    #2
    Unless you want to go to the back of the queue, by cancelling and reordering, that's all they can do.
    Fyi Verizon uses fed ex to ship, but apple uses ups... So first day release devices always ship thru ups, and are according to Apple policies, not Verizon's bc they come from Apple itself.
    I wouldn't guarantee they can update the address after shipment, but I know they can't beforehand at all.
     
  3. Chrsanthny5 macrumors regular

    Joined:
    Sep 22, 2013
    #3
    Why is it such an issue to make such a minor change 10 days before it ships?
     
  4. powerbuddy99 thread starter macrumors newbie

    Joined:
    Sep 13, 2015
    #4
    Because the FedEX guy won't know who to deliver it to.
     
  5. Chrsanthny5 macrumors regular

    Joined:
    Sep 22, 2013
    #5
    But why aren't you allowed to add something so minor as an apartment to your order if it doesn't ship for a week and a half? It's not in transit
     
  6. Attack Eagle macrumors newbie

    Attack Eagle

    Joined:
    Jul 21, 2015
    #6
    Because you already made the order. Once made an order can be cancelled or completed. Not modified.
     
  7. Fropwns macrumors newbie

    Joined:
    Sep 27, 2013
    #7
    So my wife and I are on a family plan with her family (mom, dad, sister). When I ordered the phone, I could not change the address to our home, which is on the other side of the country. My sister-in-law contacted VZ, and they told her to contact FEDEX after it ships--I suspect for the very reason noted above that there are two option cancel or complete. I find it a bit unnerving, but if it works, it works. If not, she will have to ship from her house to ours.
     
  8. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #8
    What's the current ETA on your model? Several 6S's still ship 9/25.
     

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