Carrier Verizon $0 Promo Question

Discussion in 'iPhone' started by phillies3429, Sep 26, 2016.

  1. phillies3429 macrumors member

    phillies3429

    Joined:
    Sep 27, 2014
    #1
    ok I ordered a 128GB 7+ matte black on 09/10. It says it won't ship until 10/12. Will I still be able to trade in my 6+ for the $650? I'm worried that they'll all of a sudden say they'll say "we met the number of trade ins allowed already" or "it's too late for that promotion." Anyone know for sure? I also did this online so if I understand this correctly when I get the 7+ I request trade in for my 6+ online as well or do I take it to store? Been unclear for me from start.
     
  2. justinTlME macrumors 6502

    justinTlME

    Joined:
    Jul 21, 2014
    #2
    You should have completed the trade in online at the same time as the order.

    They send you a box and you ship out the old phone when you get the new one. Doesn't sound like you did this.
     
  3. phillies3429 thread starter macrumors member

    phillies3429

    Joined:
    Sep 27, 2014
    #3
    They told me I trade in after I get phone. I guess I can still do this now?
     
  4. heyyitssusan macrumors 65816

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    Feb 9, 2014
  5. Shadowbech macrumors 601

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    Planet iPhone
    #5
    While the promotion ends on 9/30, as long as you do it before 9/30, you are fine. You have 30 days to send it back.

    I got my 7 Plus on 9/22/16 and signed up for the trade in Promotion on 9/23/16 and I got my boxes today, which I will send my 6S Plus tomorrow.
     
  6. phillies3429 thread starter macrumors member

    phillies3429

    Joined:
    Sep 27, 2014
    #6
    Is there a sign up that you have to do before? Link?

    Good thing I asked because they said just wait for phone online then request trade in.
     
  7. Shadowbech macrumors 601

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    Oct 18, 2011
    Location:
    Planet iPhone
    #7
    https://www.verizonwireless.com/device-recycle/?custType=1

    Also make sure you are signed into your Verizon account (if you have one).

    I would say request the trade in now, but don't send it in until you get your new phone.
     
  8. RansZ28 macrumors regular

    RansZ28

    Joined:
    Sep 11, 2014
    Location:
    Gilbert AZ
    #8
    The order or preorder needs to be completed by 9/30 regardless when you receive the device. Then trade in old device after you receive the new one. I highly recommend doing the trade IN THE STORE and you will get a receipt for $650. See my other post.
     
  9. phillies3429 thread starter macrumors member

    phillies3429

    Joined:
    Sep 27, 2014
    #9
    Oh okay. Even if I ordered online, I can take it into a store and they'll take care of it?
     
  10. RansZ28 macrumors regular

    RansZ28

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    Sep 11, 2014
    Location:
    Gilbert AZ
    #10
    Correct.
     
  11. phillies3429 thread starter macrumors member

    phillies3429

    Joined:
    Sep 27, 2014
    #11
    Thanks
     
  12. Shadowbech macrumors 601

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    Planet iPhone
    #12
    Probably best to go to the Corporate store for this and not the Premium Retailers.
     
  13. phillies3429 thread starter macrumors member

    phillies3429

    Joined:
    Sep 27, 2014
    #13
    for sure, thanks all. Looks like I'm okay since I already ordered it.
     
  14. amv1017 macrumors newbie

    Joined:
    Jun 19, 2010
    #14
    There is another thread discussing the promo.

    http://forums.macrumors.com/threads/verizon-offering-iphone-7-for-0-with-trade-in.1993260/

    It has been confirmed by many that you need to preorder the iPhone 7 before 9/30/16 to still be eligible for the trade in value. Once the iPhone 7 is active on your account you either complete the trade in and the system will recognize the promo or you bring to a corp store. I have spoken to two different reps. A family member also confirmed with a corporate store. Rep said to bring the devices when the 7's arrive and they will complete the $650 credit.
     
  15. Shadowbech macrumors 601

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    Oct 18, 2011
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    #15
    So as long as your phone order is in their system before 9/30/16 then you should be fine, regardless that you will receive the phone in October.
     
  16. amv1017 macrumors newbie

    Joined:
    Jun 19, 2010
    #16
    Yes exactly...i have a iPhone 7+ for my girl coming end of October but preordered 9/18 and i will trade in a 6+
     
  17. nottooshabby macrumors 6502

    Joined:
    Jul 12, 2008
    #17
    Hey guys - I already have one iPhone 7 on order with a trade-in setup for my iPhone 6. I won't get it for a couple more weeks. Now I want to add another iPhone 7 to the same account and trade in a different phone. Anybody know how to add to my order? Can I do that in the store? I can't see how to do it online.
     
  18. FaythBellos41 macrumors newbie

    FaythBellos41

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    Sep 17, 2016
    Location:
    East Coast
    #18
    If you want something in writing, direct message with Verizon CS via twitter. They confirmed what was stated here; start order before 9/30 and once the phone 7/7+ has activated, complete trade in at store.
     
  19. takasugi macrumors regular

    Joined:
    Feb 21, 2012
    #19
    Create a new order for the additional phone. No need to change the existing order. Once you receive each phone you can trade in the old phones.
     
  20. nottooshabby macrumors 6502

    Joined:
    Jul 12, 2008
    #20
    Thanks. I'll try that. FYI - They are giving $400 for an iPhone 5c 8GB. You can buy them on ebay for about $100 in decent shape.
     
  21. phillies3429 thread starter macrumors member

    phillies3429

    Joined:
    Sep 27, 2014
    #21
    I should be getting my phone today or tomorrow. When I got to verizon online and try to trade in my iPhone 6 Plus, it comes up $450 promo instead of $650. I ordered on 09/10 so I should get $650. Anyone else have this happen? I guess I should go into the store and have them do it instead?
     
  22. altmaa_34 macrumors newbie

    Joined:
    Sep 14, 2016
    #22
    Wait until you receive your iPhone 7. After you activate it, the online system will recognize that you've put the 7 on your account. Then when you go to appraise your 6+, it will show the $650. I ran into the same problem as you. Verizon chat told me multiple times to just wait until i receive and activate our 7's. After they are activated, it works like a charm.
     
  23. lastchxpter macrumors newbie

    Joined:
    Oct 4, 2016
    #23
    I work as a sales rep for AT&T. As long as you ordered your phone before the promotional period you're fine. Doesn't matter what carrier you're with the offer is the exact same.
     
  24. phillies3429 thread starter macrumors member

    phillies3429

    Joined:
    Sep 27, 2014
    #24
    Thank you
     
  25. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #25
    His response was what we were told, but it's not what I experienced. I was never quoted the $650 promo price, and when I mailed in my iPhone 6, I was only given $215. My advice? Take it in to a store to avoid the headaches of appeals, exceptions, automated phone trees, and hold times.
     

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