Verizon Activation Issues?

Discussion in 'Apple Watch' started by xCarbonSteelx, Oct 12, 2017.

  1. xCarbonSteelx macrumors member

    Joined:
    Aug 26, 2014
    Location:
    Arizona
    #1
    Tried to activate LTE on my phone and it says to call my provider. I call and was in the phone with them for about 45 minutes for them to tell me they are unable to add my watch at this time. They have no reason why as my 7+ works just fine and I have a compatible plan. Was told they opened a ticket and to call back tomorrow.

    Anyone have issues with Verizon?
     
  2. newellj macrumors 604

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
  3. xCarbonSteelx thread starter macrumors member

    Joined:
    Aug 26, 2014
    Location:
    Arizona
    #3
    4.0.1
     
  4. Casmas22 macrumors newbie

    Joined:
    Jan 29, 2013
    #4
    I had the same issue with Verizon. Had to call the Telesales department (18002564646). They were able to add the Apple Watch without any issues.
     
  5. xCarbonSteelx thread starter macrumors member

    Joined:
    Aug 26, 2014
    Location:
    Arizona
    #5
    That is the number I called and was told they were unable to assist and to call back tomorrow.
     
  6. deadworlds macrumors 65816

    deadworlds

    Joined:
    Jun 15, 2007
    Location:
    Citrus Heights,CA
    #6
    Have you tried doing the activation within the app again? I ask because when I did mine (T-mobile) the first time it said activation failed and to call support. But i instead tried to activate again and the second time around it worked.
     
  7. xCarbonSteelx thread starter macrumors member

    Joined:
    Aug 26, 2014
    Location:
    Arizona
    #7
    When I try from the Watch app I get the following:

    [​IMG]

    When I try from Verizon’s website I get the following:

    [​IMG]
     
  8. deadworlds macrumors 65816

    deadworlds

    Joined:
    Jun 15, 2007
    Location:
    Citrus Heights,CA
    #8
    Oh man im sorry. Yea I dont know what else to do, other than keep calling and bugging them about it.
     
  9. xCarbonSteelx thread starter macrumors member

    Joined:
    Aug 26, 2014
    Location:
    Arizona
    #9
    Update... I called Verizon back. The lady who assisted me was able to fix whatever the issue was with her helpdesk and I am up and running.
     
  10. deadworlds macrumors 65816

    deadworlds

    Joined:
    Jun 15, 2007
    Location:
    Citrus Heights,CA
    #10
    Awesome!
     

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9 October 12, 2017