Verizon customers: Anyone attempting the 20 for 10gb?

Discussion in 'iPhone' started by NewVZcustomer, Oct 23, 2014.

  1. NewVZcustomer macrumors member

    Joined:
    Oct 14, 2014
    #1
    Anyone trying to get the AT&T retention deal with Big Red? Or do you think it's pointless to even try?
     
  2. Pwscott macrumors newbie

    Joined:
    Oct 23, 2014
    #2
    10GB for 20GB at VZW (Or at least 2X for 1X)

    I just gave up my unlimited data plan at VZW and switched to More Everything to share among two phone and an LTE tablet. When I called VZW on something else they noted they had a two for one promotion on....I was on 10GB data for $100 and I upped it to 15GB for $10 more and they made it 30GB for the price of 15GB. Something to consider.
     
  3. ag29 macrumors 6502

    Joined:
    Oct 7, 2014
    #3
    Definitely not pointless! Give it a try and post your results!! ;)

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    What kind of promotion? Hard to believe they'd give 30GB for the price of 15GB. Edit: $110 for 30GB I mean, not for the original price of the 15GB.
     
  4. sillywabbit macrumors 6502a

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    Nov 10, 2012
  5. joelb727, Oct 23, 2014
    Last edited: Oct 23, 2014

    joelb727 macrumors regular

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    Jul 18, 2008
    Location:
    Houston, TX
  6. ag29 macrumors 6502

    Joined:
    Oct 7, 2014
    #6
    You said it, they haven't even given me my 1GB of promotional data that they owe my for my 6 plus :(

    I wish the best of luck to anyone who calls them. Please post your results, successful or not. :D:D
     
  7. nelsongs macrumors newbie

    Joined:
    Jul 26, 2008
    Location:
    SoCal
    #7
    i just want to confirm this as well. i initially upped my data to 15GB for $110 and when i saw this post and asked a Verizon agent, she told me that they offer the same thing that AT&T does, $110 for 30GB of data. which is pretty cool!:apple:
     
  8. ag29 macrumors 6502

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    Oct 7, 2014
    #8
    Did you talk to regular cs rep or retentions and what do you mean by same thing as AT&T does? Can you provide a little more info please? AT&T is $130 for 30GB of data, and same with Verizon.
     
  9. nelsongs macrumors newbie

    Joined:
    Jul 26, 2008
    Location:
    SoCal
    #9
    login to your VZW account online and do a livechat. ask the rep and play dumb saying AT&T has a 30GB data plan for $110/month. ask them if they have that too and they will match it...:apple:
     
  10. ag29 macrumors 6502

    Joined:
    Oct 7, 2014
    #10
    Thanks, I'll try. I feel like they're going to say no or ask where I heard that from.

    Which section of the chat did you go on? I'm trying to go in the manage my account section but it says all there agents are busy right now.

    I'll update you on how the chat goes.
     
  11. ag29 macrumors 6502

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    Oct 7, 2014
    #11
    Seems like a success but can't tell for sure just yet.

    The rep said she will add the 30GB data plan for $110 onto my next billing cycle starting Oct 24. My billing cycle resets tomorrow so I will post a screenshot and let you all know if it worked tomorrow! :D
     
  12. ET3SW macrumors regular

    Joined:
    Nov 6, 2011
    Location:
    Houston, TX
    #12
    You guys should have no trouble doing this, I actually stumbled on it accidentally last night via the My Verizon site. If you click change plan it will show you the new doubled options.
     
  13. NewVZcustomer thread starter macrumors member

    Joined:
    Oct 14, 2014
    #13
    I went to change my plan. 30gb is showing as $130 not $110

    Also spoke to chat. No such plan they said. Then again, they seemed really dumb.
     
  14. NewVZcustomer thread starter macrumors member

    Joined:
    Oct 14, 2014
    #14
    No other Verizon trailblazers willing to try? We're going to let those UsedToBeCingular suckers take the best deals?! Come on now, let's do this! Teamwork! Hurrah!
     
  15. ag29 macrumors 6502

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    Oct 7, 2014
    #15
    My billing cycle reset and it shows I'm being charged $130 for 30GB and not getting it for $110 as promised. Have to call them in the morning now :(
     
  16. NewVZcustomer thread starter macrumors member

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    Oct 14, 2014
    #16
    I thought that's what was gonna happen. Sorry dude.
     
  17. ag29 macrumors 6502

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    Oct 7, 2014
    #17
    I figured it would happen. Kind of a hassle, but what can you expect.

    If Verizon promises you anything, make sure you get a text message confirming the price and plan that is promised.

    I got the chat log as proof that the rep promised me $110 for 30GB, I asked the rep 3 times to confirm and they did, but I didn't get a text message or e-mail as proof and my only proof is in the chat log, which I do have saved on my computer, but I highly doubt Verizon would honor that.

    For those of you who got this plan $110 for 30GB, can you take a picture where it says it charges you $110 for 30GB? Because once they "supposedly" add this onto your plan, you will still be charged $130 for the 30GB.
     
  18. noobinator macrumors 601

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    Jun 19, 2009
    Location:
    Pasadena, CA
    #18
    They realized the competition was actually charging $130 for this.
     
  19. ag29 macrumors 6502

    Joined:
    Oct 7, 2014
    #19
    It's probably because Verizon has no option in their system to give someone 30GB for $110 so the rep had no clue what they were doing when they said they were giving me that plan.

    The reason AT&T could get their data doubled was because they had an option in their system that would allow them to do that, but as far as I heard, they aren't able to do it anymore.
     
  20. nelsongs macrumors newbie

    Joined:
    Jul 26, 2008
    Location:
    SoCal
    #20
    i checked my account and you guys are correct. even if the ******** VZW rep told me that they would give me $110 for 30GB of data, it didn't happen. they gave me a $20 credit for the hassle though.
     
  21. didiee macrumors 6502

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    Nov 26, 2007
    Location:
    Neighborhood
    #21
    why did you give up your unlimited data?
     

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