Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

tomrinny

macrumors member
Original poster
Apr 7, 2007
43
0
I bought my iPhone 5 on verizon from an independent retailer today. I added a new line to my account. The guy that sold me the phone didn't seem to know what he was doing. For some odd reason when it came to picking a plan, it gave him an error from verizon and he had to type all the plan details in manually. (Plan name, minutes, etf etc...) I guess he didn't know that smartphones are supposed to be a $350 etf. He put it in as $175. Everything on my phone/plan is working correctly so it definitely went through. On all three copy's of the contract I signed ( one for vzw, one for the store, and one for me) it says: Early Termination fee: $175. If I were to actually go ahead and cancel the line would they honor the $175 ETF instead of charging $350?
 
Walmart. I actually watched it pop up and him type all the info in. I had to also tell him which number was for activating the SIM card. The computer was also unable to activate it on their end as well so he had to make a call to verizon to activate it.
 
They can't specify anything at Wally. Vzw would lose a mint ;). The cs rep he called did it all. Now he may have given you a printed manual agreement since he could not do it and cs had to. I would call cs to verify the term fee. You clearly know it should be 350 and I am sure vzw has it at 350. Your choice if you try to argue the point.
 
It does actually say on the bottom of the paper I signed in the fine print that you agree to pay the early termination fee for canceling the line "as stated on this receipt." So I guess I would have a pretty good argument haha. Are these actually legally binding documents?

Also just to point out: The iPhone 5 is not yet on Verizon's list of advanced devices. Located here: http://support.verizonwireless.com/information/advanced_devices.html

Maybe that's why it went through?
 
Goodluck!:D

These Big companies have tons of lawyers that will SCREW you.
you will be spending more on the lawyer that you'll be hiring compared to the difference $175.00

Imagine how these companies (AT&T, Verizon) can get away with their definition go "unlimited" and how they loosely use 4G.
i can argue, based on technicality that both statements/claims are wrong and misleading..BUT i don't have the time to take them to court.
i'll definitely lose anyway.
 
Call and ask what your etf is, if it is $175 cancel it sell your phone and get another :D
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.