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AllMacNow

macrumors newbie
Original poster
Jun 18, 2013
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My Verizon account is still active while trying out tmobile sims. The Tmobile signal is not up to par and dropping calls at home. Signal coverage map shows good signal. Tmobile tech said that a verizon or ATT iPhones will never work as well as a Tmobile phone. Apple Care level 3 tech support confirmed that the EMEI is still locked to verizon and there is no escape. Even though the phone is contract free, paid for, "unlocked by Verizon" and mine Verizon still controls it and will not let me have full capacity on another carrier.

Is there an unlock or jail brake that will free up my phone?

Thanks
 
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Try 3 things. I've got two iPhone 5s (not 5S), a iPad 3 and Air - all on VZW data plans. I've used T-Mo and ATTWS SIMs in each of them, sometimes it takes a bit of patience. I'm buying SIMs tomorrow for a couple of trips I'm taking later this week.

1. With the T-Mo SIM in the iP5, restart the phone by powering it down and up again. Restart it a second time if reception isn't any better.

2. Use the Reset Network Settings command.

3. Switch the device's APN by using the http://unlockit.co.nz/ web site from the device - I have only used Mobile Safari. Visit that site on a PC/Mac browser to read up first; the mobile browser has different features. I've used this site on my iPad 5 and one of my iPhones - it's slick and it works. I use the site to switch my APN back to VZW when I'm done.

After either 2 or 3, I'd suggest a restart and a short wait - the network carrier settings can take a short time to populate, it's not necessarily quick to occur, so a bit of patience helps here.
 
All already done. As for the APN, The phone has working data so this may not be applicable.
 
Verizon iPhone 5 on T-Mobile

My Verizon account is still active while trying out tmobile sims. The Tmobile signal is not up to par and dropping calls at home. Signal coverage map shows good signal. Tmobile tech said that a verizon or ATT iPhones will never work as well as a Tmobile phone. Apple Care level 3 tech support confirmed that the EMEI is still locked to verizon and there is no escape. Even though the phone is contract free, paid for, "unlocked by Verizon" and mine Verizon still controls it and will not let me have full capacity on another carrier.

Is there an unlock or jail brake that will free up my phone?

Thanks


What are last 4 digits of your serial number?

You probably don't fully support TMo frequencies. I had that problem with my ATT iPhone 5.

----------

What are last 4 digits of your serial number?

You probably don't fully support TMo frequencies. I had that problem with my ATT iPhone 5.


Identify your iPhone model number. You need to have iPhone 5 model number A1428.
Tap Settings > General > About and check if your serial number ends with any of these four-digit combinations:
FH19
FH1C
FH1D
FH1F
FH1G
FH1H
Note: You can also locate your iPhone 5 box and verify that the label includes "1700/2100" under the UMTS/HSPA+/DC-HSDPA bands.
These models weren't available until around March 2013. If you bought at launch, no dice.
 
My Verizon account is still active while trying out tmobile sims. The Tmobile signal is not up to par and dropping calls at home. Signal coverage map shows good signal. Tmobile tech said that a verizon or ATT iPhones will never work as well as a Tmobile phone. Apple Care level 3 tech support confirmed that the EMEI is still locked to verizon and there is no escape. Even though the phone is contract free, paid for, "unlocked by Verizon" and mine Verizon still controls it and will not let me have full capacity on another carrier.

Is there an unlock or jail brake that will free up my phone?

Thanks

You got tons of bad/wrong info from both tmobile and Apple.
As soon as you take out the verizon sim and use the tmobile sim inside that i5 then your verizon account is unlinked and verizon is not controlling nothing.
All verizon iphone 5 and 5S models are fully unlocked for any GSM carrier so there no hacking unlocking or jailbraking needed.
You just have bad tmobile service in your area that's all.
You can do the 1 week free test drive from tmobile and they will give you a 5S to test their network. You will most likely get the same results.
That's all.
 
You got tons of bad/wrong info from both tmobile and Apple.
As soon as you take out the verizon sim and use the tmobile sim inside that i5 then your verizon account is unlinked and verizon is not controlling nothing.
All verizon iphone 5 and 5S models are fully unlocked for any GSM carrier so there no hacking unlocking or jailbraking needed.
You just have bad tmobile service in your area that's all.
You can do the 1 week free test drive from tmobile and they will give you a 5S to test their network. You will most likely get the same results.
That's all.
There are some frequency/band differences between the Verizon iPhone 5 and some other iPhone 5 phones and certainly any 5S or 5C phones.
 
There are some frequency/band differences between the Verizon iPhone 5 and some other iPhone 5 phones and certainly any 5S or 5C phones.


the 5c and 5s phones are the better models and support all of t-mobile's frequencies. the 5c and 5s have up to 14 or 15 channels. they should work fine with tmobile. except maybe the new 600 or 700 mhz ?? channels they are rolling out. even if someone feels that the 5C is not worth an update , it still is a good update because it has the same world LTE radio thats in the 5s,iPad air and iPad mini retina

the sprint version only has 1 channel more then the verizon models.

the iPhone 5 are older phones and only have 4 lte channels
i believe the verizon iPhone 5 will support t-mobiles "4G" network which in some areas can be faster then AT&T's lte
 
There are some frequency/band differences between the Verizon iPhone 5 and some other iPhone 5 phones and certainly any 5S or 5C phones.

Correct.
Most early iphone 5 models wont work on most of Tmobiles 3G bands unless in a refarmed areas.
The latest iphone 5 models had all AT&T and Tmobile 3G bands. And all the 5S and 5C support all US GSM 3G bands and LTE.

the 5c and 5s phones are the better models and support all of t-mobile's frequencies. the 5c and 5s have up to 14 or 15 channels. they should work fine with tmobile. except maybe the new 600 or 700 mhz ?? channels they are rolling out. even if someone feels that the 5C is not worth an update , it still is a good update because it has the same world LTE radio thats in the 5s,iPad air and iPad mini retina

the sprint version only has 1 channel more then the verizon models.

the iPhone 5 are older phones and only have 4 lte channels
i believe the verizon iPhone 5 will support t-mobiles "4G" network which in some areas can be faster then AT&T's lte

Very well explained and in more detail than me above:)
 
You got tons of bad/wrong info from both tmobile and Apple.
As soon as you take out the verizon sim and use the tmobile sim inside that i5 then your verizon account is unlinked and verizon is not controlling nothing.
All verizon iphone 5 and 5S models are fully unlocked for any GSM carrier so there no hacking unlocking or jailbraking needed.
You just have bad tmobile service in your area that's all.
You can do the 1 week free test drive from tmobile and they will give you a 5S to test their network. You will most likely get the same results.
That's all.

i have iphone 5 A 1429 and not able use other sim card (india). As you said its unlocked internationally . What could i be missing .. Any clues??
 
I have checked it , it's verizon .

Checked with swappa and got it confirmed from verizon global helpdesk.

Please help me out here , feeling like stuck

http://oi57.tinypic.com/1fjxpy.jpg

Not sure what to tell you.
All verizon iphone 5 models are gsm unlocked and will work with any gsm carrier in the world.
Not sure why yours its not.
I know Sprint and verizon share the same model number.
 
I just want to use the tmobile sim card in the verizon iphone for data - so I can use it for my google voice calls. I don't want the tmobile voice or texting.
 
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